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Delayed Transactions
[ Edited ]
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Hey folks,

 

If you have noticed delayed transactions relating to your PSN account, please read the following message from Customer Services:

 

We apologize for the confusion. Due to technical issues there were delays in the processing of some transactions. The charges you see now are related to previous purchases made on your account. Your credit card was authorized at the time of purchase, however the credit card charge was not settled until this week. 


Please realize, although you received a purchase confirmation at the time of purchase, these are not always related to the actual charges being processed – these are two separate events. Please reference your account transaction history for additional details of the purchases associated with these charges.

 

Please check the Customer Support Knowledge Center for more information: http://us.playstation.com/support/answer/index.htm?a_id=4673 

 


Tempest_Fire | @strebeck
PlayStation Network Senior Community Manager
Sony Computer Entertainment America
(2,820 Views)