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Cannon Fodder
kenneth1j
Posts: 23
Registered: ‎11-30-2011

Re: It's been over 24 hrs and my WarhawK profile will not update.

By sony;

•Go to the Game icon on the XrossMediaBar™ (XMB™)  •Select Game Data Utility  •Find the Warhawk  •Press triangle, then delete.   After deleting the game data, go into Safe Mode and select option 3 (Restore File System). Instructions on accessing the safe mode are included in the link below, or you may follow the steps attached as well.

Using Safe Mode Article Link: http://playstation.custhelp.com/app/answers/detail/a_id/1488

•Turn off the PlayStation®3 system (PS3™) by holding the Power button until the power light turns red. •Press and hold the Power button until you hear 3 separate beeps (separated by about 5 seconds) and the power light goes from red to green and back to red. •Press and hold the Power button again. This time listen for 2 single beeps (separated by about 5 seconds), followed by a rapid double beep. As soon as you hear the double beep, release the power button. The light on your system will still be green if this is done properly.

Plug your controller in with the USB cable and you will see a menu with six options. For this troubleshooting, please choose option 3, Restore File System.   After Restoring the File System, please log into your PlayStation®Network account and select Account Management > Transaction Management > Download List. Here you will be able to re-download the game. Also, we would advise trying a wired connection download the content and install.

If this still does not resolve the issue, I recommend accessing the Safe Mode once again, and choosing option 4 Rebuild Database   •More instructions on wired connections can be found here: http://playstation.custhelp.com/app/answers/detail/a_id/261.

Thank you, once again, for your time and p

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Treasure Hunter
Sonic42
Posts: 5,370
Registered: ‎02-14-2009

Re: It's been over 24 hrs and my WarhawK profile will not update.


kenneth1j wrote:

By sony;

•Go to the Game icon on the XrossMediaBar™ (XMB™)  •Select Game Data Utility  •Find the Warhawk  •Press triangle, then delete.   After deleting the game data, go into Safe Mode and select option 3 (Restore File System). Instructions on accessing the safe mode are included in the link below, or you may follow the steps attached as well.

Using Safe Mode Article Link: http://playstation.custhelp.com/app/answers/detail/a_id/1488

•Turn off the PlayStation®3 system (PS3™) by holding the Power button until the power light turns red. •Press and hold the Power button until you hear 3 separate beeps (separated by about 5 seconds) and the power light goes from red to green and back to red. •Press and hold the Power button again. This time listen for 2 single beeps (separated by about 5 seconds), followed by a rapid double beep. As soon as you hear the double beep, release the power button. The light on your system will still be green if this is done properly.

Plug your controller in with the USB cable and you will see a menu with six options. For this troubleshooting, please choose option 3, Restore File System.   After Restoring the File System, please log into your PlayStation®Network account and select Account Management > Transaction Management > Download List. Here you will be able to re-download the game. Also, we would advise trying a wired connection download the content and install.

If this still does not resolve the issue, I recommend accessing the Safe Mode once again, and choosing option 4 Rebuild Database   •More instructions on wired connections can be found here: http://playstation.custhelp.com/app/answers/detail/a_id/261.

Thank you, once again, for your time and p


The problem is with their servers. They should be the ones fixing things, not us.



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Wastelander
Smokescreen_5
Posts: 851
Registered: ‎12-18-2008

Re: It's been over 24 hrs and my WarhawK profile will not update.


kenneth1j wrote:

By sony;

•Go to the Game icon on the XrossMediaBar™ (XMB™)  •Select Game Data Utility  •Find the Warhawk  •Press triangle, then delete.   After deleting the game data, go into Safe Mode and select option 3 (Restore File System). Instructions on accessing the safe mode are included in the link below, or you may follow the steps attached as well.

Using Safe Mode Article Link: http://playstation.custhelp.com/app/answers/detail/a_id/1488

•Turn off the PlayStation®3 system (PS3™) by holding the Power button until the power light turns red. •Press and hold the Power button until you hear 3 separate beeps (separated by about 5 seconds) and the power light goes from red to green and back to red. •Press and hold the Power button again. This time listen for 2 single beeps (separated by about 5 seconds), followed by a rapid double beep. As soon as you hear the double beep, release the power button. The light on your system will still be green if this is done properly.

Plug your controller in with the USB cable and you will see a menu with six options. For this troubleshooting, please choose option 3, Restore File System.   After Restoring the File System, please log into your PlayStation®Network account and select Account Management > Transaction Management > Download List. Here you will be able to re-download the game. Also, we would advise trying a wired connection download the content and install.

If this still does not resolve the issue, I recommend accessing the Safe Mode once again, and choosing option 4 Rebuild Database   •More instructions on wired connections can be found here: http://playstation.custhelp.com/app/answers/detail/a_id/261.

Thank you, once again, for your time and p


All I read there was a bunch of beeping beeps.

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Cannon Fodder
kenneth1j
Posts: 23
Registered: ‎11-30-2011

Re: It's been over 24 hrs and my WarhawK profile will not update.

im already get custamer support and this guy send me back with you what is the big idea of this be honest and tell to everyone you wanna shut it off warhawk because they not making money with starhawk we show loyalty when psn shut down and now your guys show respect and loyalty for all warhawk players this problem not happen not only to me send me a phone number and you will see how many warhawk players call you to make complain i know santa monica studios they make me stay with the starhawk so be honest its 7 days now i am not get any awnser if you want it ill email to you all mails i send to playstation ok again be honest

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Splicer
Gimlasgod
Posts: 54
Registered: ‎07-09-2012

Re: It's been over 24 hrs and my WarhawK profile will not update.

So no solution? It is still all screwed up. Nothing yet?

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Cannon Fodder
tootsie76
Posts: 3
Registered: ‎07-20-2012

Re: It's been over 24 hrs and my WarhawK profile will not update.

What is myhawk
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Wastelander
Smokescreen_5
Posts: 851
Registered: ‎12-18-2008

Re: It's been over 24 hrs and my WarhawK profile will not update.

Myhawk.org is a website that shows your stats for Warhawk. 

 

As far as your other post about points not going up, nobodies is going up.  For some reason none of the stats are updating. For anybody.  We've tried contacting Sony, Santa Monica, Lightbox, the creator of warhawk on twitter, used contact forms, talked to some of his associates like ron..  and still no answer.

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Cannon Fodder
chris-flaps
Posts: 8
Registered: ‎07-19-2012

Re: It's been over 24 hrs and my WarhawK profile will not update.

Here's what myhawk gives us...

 

Worldwide Active Players

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Cannon Fodder
chris-flaps
Posts: 8
Registered: ‎07-19-2012

Re: It's been over 24 hrs and my WarhawK profile will not update.

This has been a pain from the start for me lol.

I only recently bought this from the store - About a week before they reduced the price to 50%

 

I just checked the site and one of the key features is still being advertised as "Complex stat tracking records and rewards your accomplishments on the battlefield.".

 

As a Sony published game, you'd think they could lend a hand in at least telling us who to speak to if they can't get it fixed for us.

 

What did the guys at Santa Monica say?

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Cannon Fodder
chris-flaps
Posts: 8
Registered: ‎07-19-2012

Re: It's been over 24 hrs and my WarhawK profile will not update.

A friend called Santa Monica just now and the guy he spoke to said he's not the first person to call about it.. And although they can't give an estimate as to when the problem will be fixed, They are managing the Warhawk servers and they are currently working on fixing the problem.  Hopefully it will be back to normal soon :smileyhappy:

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