plenty of people who own the game have most likely spent 100$+ for it, with its starting $60 pricetag and the packs + FHC. Along with the newly added microtransactions to the most useless things ever; (Wanna unlock Nathan Drake skin without having to grind to level...1? Just pay $1!!!)
and yea I wouldn't mind all this stuff tbh...but the game is still nowhere near what anyone wanted. Still a lack of customization, co-op has no love still, single player has no content or replayability, treasure system is still a time-waster, the lag makes it a pain to play for many people, matchmaking adds to the lag plus is not what anyone wanted.
We are paying them to fix the game? Oh.. and silly old me was thinking we were supposed to be given products that work.
By that same token, I'm buying a new car next month from BMW.. If it has something wrong with it.. I guess I'll have to pay them to fix it. Miss wants brakes with her car? That'll be extra. Miss wants doors? That will certainly cost you more.
See? When you buy something it's supposed to work and if it doesn't they are either supposed to replace the item, or refund you for your purchase, or fix the faults
ND have done neither of the above. Actually they done the complete opposite, rather than fix things they just broke it even more.
Car manufacturers have to deal with human safety issues. That's why we have strict regulation (i.e. Euro NCAP).
Software (not just games) is "OK" to have bugs, as long as it doesn't cause human deaths (i.e. cars, aircrafts, hospital equipment etc.)
If you ever read Microsoft's EULA (software license agreement), you'll see that they don't take responsibility for anything, even if you use their software to make a living. On the other hand, games are used for recreational purposes.
The only good thing is that Microsoft supports their products for a loooooong time (Windows XP -> 2014, Windows 7 -> 2020). So yeah, it may be the most bug ridden OS, but at least you get tech fixes for many years to come. That obviously wouldn't happen if Windows was used for recreational purposes only.