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First Son
Registered: 03/14/2012
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Re: Moderators- (SKINS NOT DOWNLOADING)

Mar 14, 2012

Unfortunately, I've been getting this issue since last night.

My brother and I share a PS3, and he's getting his skins just fine... Not sure if the problem is user-specific or what...

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Hekseville Citizen
Registered: 11/10/2007
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Re: Moderators- (SKINS NOT DOWNLOADING)

Mar 14, 2012

the problem is with the psn account itself, they said something about it glitching once you have 50 published skins, but like I said mine  haven't worked since day one and I really dont believe I added over 50 skins before even seein if one worked.

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First Son
Registered: 03/14/2012
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Re: Moderators- (SKINS NOT DOWNLOADING)

Mar 14, 2012

That seems a bit odd... I only have about ten skins in my garage, so it must be glitched...

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Hekseville Citizen
Registered: 03/19/2009
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Re: Moderators- (SKINS NOT DOWNLOADING)

Mar 14, 2012

It has something to do with a bug in a file that ties your PSN account to the game. 

Mostly it's happening when you have over 50 published skins.  Hitting delete apparently removes them from your garages view, but doesn't unpublish them, so they are still there.  It's also why you can't re-add a skin if you delted the skin, saying it's already in your garage.

Fixes to the website and file are in the pipe via Adam.  They were hoping for a ETA of today/tomorrow but gave no gurantees. 

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Lombax Warrior
Registered: 02/19/2012
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Re: Moderators- (SKINS NOT DOWNLOADING)

Mar 14, 2012

I don't think that is the complete case.. but might be part of the problem.

I created a new psn account to test it and my skins downloaded fine. I had about 12 skins on it and 24 hours later it stopped downloading skins to my ps3 with that account.

I didn't publish 50+ skins on the 2nd account. I added skins from my primary to the tested 2nd account.

pap

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Splicer
Registered: 02/22/2012
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Re: Moderators- (SKINS NOT DOWNLOADING)

Mar 14, 2012

We found another problem that is locking up the download into game issue.  There is a pagination discrepancy between the site and the game that is sometimes making accounts in active even if you have less than 50 vehicles.  We know what the issues are now and are trying to implement the fix today or tmw.

more soon.. apologize for the headaches and frustration.. Adam, Playstation Project Manager

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Lombax Warrior
Registered: 02/19/2012
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Re: Moderators- (SKINS NOT DOWNLOADING)

Mar 14, 2012

Thanks Adam!

pap

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Lombax Warrior
Registered: 11/03/2009
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Re: Moderators- (SKINS NOT DOWNLOADING)

Mar 14, 2012

Yes Adam, thanks very much! We all hope to see this fixed soon. Thanks again for the heads up!

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Monster Hunter
Registered: 11/28/2008
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Re: Moderators- (SKINS NOT DOWNLOADING)

Mar 15, 2012

yay! someone speaks!

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Lombax Warrior
Registered: 03/31/2010
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Re: Moderators- (SKINS NOT DOWNLOADING)

Mar 15, 2012

ahowstern66 wrote:

We found another problem that is locking up the download into game issue.  There is a pagination discrepancy between the site and the game that is sometimes making accounts in active even if you have less than 50 vehicles.  We know what the issues are now and are trying to implement the fix today or tmw.

more soon.. apologize for the headaches and frustration.. Adam, Playstation Project Manager

Hey thank you.
I might just have my shamrock junkyard dog for St Patrick's day after all. "Hesitant Grin Ear2Ear"
Info is calming for me big Thank you SCEA Employee's for make a comment

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