Difficulty shouldn't matter.
Are you sure you selected "Continue to NG+" or did you select "New Game"?
** Engage brain before putting mouth in gear ** ** two-step verification - use it **
MVP Terms and Conditions ________________(=^‥^=)________________ Forum Rules of Conduct
========== SONY Customer Service 800-345-7669 or Link to Live Chat ==========
I think the problem is getting a 100% save file. Upon completing the game, you either get;
1. a save file (looking like Joel and Ellie) saying NO CHAPTER NAMES 0% Complete
2. a save file (looking like a doorway from the hospital) saying COMPLETE 100 %
Starting a New Game + from alternative 1 gives you 0 carry overs, although starting a New Game + from alternative 2 gives you everything you would expect from a NG+.
I still haven't figured out why I only get a 100% save file sometimes. I keep playing from my 99% Epilogue save file, completing the game and hope to get a 100% save instead of the 0%.
Anyone else recognize this issue?