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Feb 05 2016
By: RekIiss Naughty Dog Developer (Retired) 384 posts
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Fix for Connectivity Issue after 4.78 Firmware Update

563 replies 8478 views Edited Feb 5, 2016

Good Morning,

 

As many of you are aware there has been a connectivity issue since the 4.78 PS3 firmware update due to Facebook. After looking into the issue and trying to find a non-intrusive way to fix it, we believe we have a solution. The best part is that it has already happened! Please try connecting to The Last of Multiplayer and see if you are still having an issue connecting.

 

I’m sorry we weren’t able to fix this sooner, but we really appreciate everyone being patient while we worked on a fix.

 

 

Thanks,

 

Trevor

 

IMPORTANT NOTE: The update included doing manual fixes which means we may not have fixed every single case. If you are still seeing the same connection problem (specifically having the connecting bar freeze 4/5’s of the way) please leave a reply with your PSN ID and we will look into it.

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First Son
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Re: Fix for Connectivity Issue after 4.78 Firmware Update

Feb 5, 2016
Hi I'm having the problem exactly as you've described. PSN ID: Shankle
Looking forward to hearing from you.
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First Son
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Re: Fix for Connectivity Issue after 4.78 Firmware Update

Feb 5, 2016

i have a problem with the ps4 version. The Game want the free map pack but i have this already.

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Naughty Dog Developer (Retired)
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Re: Fix for Connectivity Issue after 4.78 Firmware Update

Feb 5, 2016

The problem discussed in my original post is unique to PS3. Try restoring your licenses on your PS4.

Settings -> Playstation™ Network/Account Management -> Restore Licenses

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Re: Fix for Connectivity Issue after 4.78 Firmware Update

[ Edited ]
Feb 5, 2016

Shankle: It should be fixed now. Let me know if you can or can't connect.

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First Son
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Re: Fix for Connectivity Issue after 4.78 Firmware Update

Feb 5, 2016

bar freeze on 4/5 ... stigor2

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Naughty Dog Developer
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Re: Fix for Connectivity Issue after 4.78 Firmware Update

Feb 5, 2016

stigor2, when did you try?

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First Son
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Re: Fix for Connectivity Issue after 4.78 Firmware Update

Feb 5, 2016

5min ago

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First Son
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Re: Fix for Connectivity Issue after 4.78 Firmware Update

Feb 5, 2016

2 min ago entered in multiplayer, but in MAP selection, freeze PS3, and after that only hard reset for restart console ...

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Re: Fix for Connectivity Issue after 4.78 Firmware Update

Feb 5, 2016

Do you mean you were selecting a map for a custom game, or you were voting for a map in matchmaking?

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