08-01-2012 10:17 PM
My friend had to reset her ps3 to default settings and lost a few of her accounts in the process. She's trying to recover her accounts but can't remember the sign-in id she used (she knows everything else, like her password and security question). Is there a way for her to restore her account?
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08-02-2012 03:30 AM
08-02-2012 10:24 AM
If she knows the screen name (PSN id), date-of-birth, and security question answer for each of the accounts; then she shouldn't have any problem recovering them. She will have to do that by phone at 800-345-SONY. It can't be done online.