I just bought SOCOM 4, brand new, today, and when I go to play, I am confronted with a problem when recieving updates. The screen displays a background of what I assume to be the main character saying: "Revieving updates... where it then freezes, most often, at 47.45/442.95 MB (1/4) 10%" I have tried restarting my PS3 at least 10 times. I have the most current PSN update, I have tried clearing cache, history, cookies, deleting game data, and basically every other intuitive troubleshooting option. My question now is if this is normal or not. I can't find any other solutions to this problem to work. Most posts prompt me to restart and try again, but I have done this too many times now. I can disable the connection and play offline obviously, but that is not why I bought this game. Is there a SOCOM support hotline or e-mail to contact for an issue like this? Any help is greatly appreciated.