HI THERE
I HAD SAME PROBLEM AS WELL BUT IVE FIGUIRED OUT THE WHERE THE PROBLEM LIES
ON THE PS3 IN INTERNET/ NETWORK SETTINGS DO A CONNECTION TEST,,,,,,
THEN WHERE IT SAYS ""NAT TYPE - ????""
IT NEEDS TO SAY "TYPE 3" FOR BLUR TO CONNECT TO SERVERS....
NOW THE WAY I GOT THAT TO NAT TYPE TYPE 3 IS BY SIMPLY TURNING MY WIRELESS ROUTER ON THEN OFF AND/OR PRESSING THE BUTTON ON IT. AND THEN PEFORMING THE TEST ON THE PS3 AGAIN JUST TO CHECK IT HAS GONE NAT TYPE 3.......
I DID HOWEVER PHONE UP ACTIVISION ABOUT THIS PROBLEM AND THIS IS THE EMAIL THEY SENT ME.....BUT ONLY FOLLOW THEIR INSTRUCTIONS IF YOU STILL HAVE PROBLEMS AFTER MY SOLUTION AS IT LOOKS PRETTY INTRICATE..
PS TELL EVERYONE WHO'S GOT THE BLUR GAME ABOUT THIS THREAD OR FORWARD IT AS THERE'S LESS THAN 1000 PEOPLE ON-LINE
PLEASE DO NOT REPLY TO THIS EMAIL! IF YOU REPLY DIRECTLY TO THIS EMAIL YOU WILL NOT GET A RESPONSE.
PLEASE FOLLOW THE INSTRUCTIONS BELOW TO RESPOND TO THIS INCIDENT.
Recently you requested personal assistance from our on-line support
center. Below is a summary of your request and our response.
We will assume your issue has been resolved if we do not hear from you
within 96 hours.
Thank you for allowing us to be of service to you.
To access your question from our support site, click the following
link or paste it into your web browser.
Subject
---------------------------------------------------------------
I am unable to connect to online games.
Discussion Thread
---------------------------------------------------------------
Auto-Response - 07/07/2010 02:23 AM
An account has recently been created for you on the Activision Support Site because you contacted our support phone number for assistance.
You'll need to create a password for this account before you can update it through our support site. To get this process started please click on the following link:
If the above link is not click-able please copy and paste the link into your web browser.
Once there put this email address into the "Username" field under "Reset Your Password". An email will be sent to you with a new link that allows you to setup the password for your account.
Please note that your username may be in all lower case or all upper case. Please try both. If you aren't sure which one is correct please enter your email address into the "Retrieve Your Username" field.
Response (Edward Keeley) - 07/07/2010 02:23 AM
Hello & Thank you for contacting Activision!
If you are having a problem connecting to an online game game, check the following:
Disable any firewall or security features within your router
Set port forwarding on your router to the IP address of your Playstation 3. This game uses ports 3074, 3075(UDP) and ports 80, 443, 5223(TCP). You should also assign your Playstation 3 a static IP address inside your home network, this will help ensure that the configurations you made do not need to be redone. You can get instructions for this at
http://portforward.com/ or your internet provider.
Once you have verified that your network setup is not the cause of the issue you can try the following.
- Try connecting to a different server. Some servers may have other players connected to them that you do not have an optimal connection with.
- Back out to the main menu and select Multiplayer and then attempt to join a game.
Customer (Entered by Edward Keeley) - 07/07/2010 02:23 AM
I am unable to connect to online games.
Question Reference #100707-000013
---------------------------------------------------------------
Product Level 1: PlayStation 3
Product Level 2: Blur
Date Created: 07/07/2010 02:23 AM
Last Updated: 07/07/2010 02:23 AM
Status: Waiting
Explanation
---------------------------------------------------------------
HI THERE I HAD SAME PROBLEM AS WELL BUT IVE FIGUIRED OUT THE WHERE THE PROBLEM LIES ON THE PS3 IN INTERNET/ NETWORK SETTINGS DO A CONNECTION TEST,,,,,,THEN WHERE IT SAYS ""NAT TYPE - ????""IT NEEDS TO SAY "TYPE 3" FOR BLUR TO CONNECT TO SERVERS....
NOW THE WAY I GOT THAT TO NAT TYPE TYPE 3 IS BY SIMPLY TURNING MY WIRELESS ROUTER ON THEN OFF AND/OR PRESSING THE BUTTON ON IT. AND THEN PEFORMING THE TEST ON THE PS3 AGAIN JUST TO CHECK IT HAS GONE NAT TYPE 3.......
I DID HOWEVER PHONE UP ACTIVISION ABOUT THIS PROBLEM AND THIS IS THE EMAIL THEY SENT ME.....BUT ONLY FOLLOW THEIR INSTRUCTIONS IF YOU STILL HAVE PROBLEMS AFTER MY SOLUTION AS IT LOOKS PRETTY INTRICATE..
PS TELL EVERYONE WHO'S GOT THE BLUR GAME ABOUT THIS THREAD OR FORWARD IT AS THERE'S LESS THAN 1000 PEOPLE ON-LINE
PLEASE DO NOT REPLY TO THIS EMAIL! IF YOU REPLY DIRECTLY TO THIS EMAIL YOU WILL NOT GET A RESPONSE.PLEASE FOLLOW THE INSTRUCTIONS BELOW TO RESPOND TO THIS INCIDENT.
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
We will assume your issue has been resolved if we do not hear from youwithin 96 hours.
Thank you for allowing us to be of service to you.
To access your question from our support site, click the following link or paste it into your web browser.http://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/acct_login.php?p_next_page=myq_upd...
Subject---------------------------------------------------------------I am unable to connect to online games.
Discussion Thread---------------------------------------------------------------Auto-Response - 07/07/2010 02:23 AMAn account has recently been created for you on the Activision Support Site because you contacted our support phone number for assistance.
You'll need to create a password for this account before you can update it through our support site. To get this process started please click on the following link:https://activision.custhelp.com/cgi-bin/activision.cfg/php/enduser/acct_assistance.php
If the above link is not click-able please copy and paste the link into your web browser.
Once there put this email address into the "Username" field under "Reset Your Password". An email will be sent to you with a new link that allows you to setup the password for your account.
Please note that your username may be in all lower case or all upper case. Please try both. If you aren't sure which one is correct please enter your email address into the "Retrieve Your Username" field.
Response (Edward Keeley) - 07/07/2010 02:23 AMHello & Thank you for contacting Activision!
If you are having a problem connecting to an online game game, check the following:
Disable any firewall or security features within your router
Set port forwarding on your router to the IP address of your Playstation 3. This game uses ports 3074, 3075(UDP) and ports 80, 443, 5223(TCP). You should also assign your Playstation 3 a static IP address inside your home network, this will help ensure that the configurations you made do not need to be redone. You can get instructions for this at http://portforward.com/ or your internet provider.
Once you have verified that your network setup is not the cause of the issue you can try the following.
- Try connecting to a different server. Some servers may have other players connected to them that you do not have an optimal connection with.
- Back out to the main menu and select Multiplayer and then attempt to join a game.
Customer (Entered by Edward Keeley) - 07/07/2010 02:23 AMI am unable to connect to online games.
Question Reference #100707-000013---------------------------------------------------------------Product Level 1: PlayStation 3Product Level 2: BlurDate Created: 07/07/2010 02:23 AMLast Updated: 07/07/2010 02:23 AMStatus: Waiting
Explanation---------------------------------------------------------------
