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Hekseville Citizen
Registered: 08/03/2016
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Re: On-Demand shows start in the middle

Dec 19, 2016

I just encountered this for the first time last night, with a show from CBS.  Playback started  halfway through the recording.

 

Vue never ceases to amaze me with the types of issues that pop up.

 

 

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PlayStation Support
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Re: On-Demand shows start in the middle

Dec 19, 2016

Cheyannesun / Infensys,

 

Could you please advise as to which programming experiences the issues?

 

Please provide the program, season, episode, channel and ‘Aired on’ date of content you are experiencing this on.

Live Phone Support

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Hekseville Citizen
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Re: On-Demand shows start in the middle

Dec 19, 2016

YaYa_Mo wrote:

Cheyannesun / Infensys,

 

Could you please advise as to which programming experiences the issues?

 

Please provide the program, season, episode, channel and ‘Aired on’ date of content you are experiencing this on.


I had this happen on an Episode of Scorpion, CBS, S3, Episode 10, Dec 12, 2016

 

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PlayStation Support
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Re: On-Demand shows start in the middle

Dec 21, 2016

Thanks for the detail! We were unable to recreate the issue. We'll be reaching out for more information shortly.

Live Phone Support

877 - VUE SONY (883-7669)
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Mon-Fri 6AM-8PM PST.


Live Chat Support

psvue.com/chatsupport

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Mon-Fri 6AM-10PM PST and
Saturday &Sunday: 7AM-8PM PST.
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First Son
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Re: On-Demand shows start in the middle

Dec 22, 2016

I also experienced this same thing using Fire TV.

 

Ep-1, Season-1 of  'This Is Us' on NBC OnDemand.

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First Son
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Re: On-Demand shows start in the middle

Jan 10, 2017

I just started having the same issue. Tried going down below and click the start from beginning button but it just goes back to the same spot about half way through. I can rewind it all the way back but that is a real pain. No specific show or station, just started on almost all the on-demand shows we try to watch. Have tried to re-boot the fire stick and will see if that helps but surely PlayStation has a better solution than that!

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First Son
Registered: 06/17/2015
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Re: On-Demand shows start in the middle

last month

We've had the same issue with virtually ALL DVR shows on PS Vue: Modern Family on USA and ABC on demand, Last Man on Earth on Fox, Goldbergs on ABC. They all seem to be on networks, as far as we've noticed. 

 

We're watching on Amazon FireStick. We've restarted the stick multiple times. We've also cleared the App's cache.

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Hekseville Citizen
Registered: 08/03/2016
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Re: On-Demand shows start in the middle

last month

Support reached out to me for some additional information via a message, and I never heard back from them.

 

Typical of Sony.

 

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First Son
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Re: On-Demand shows start in the middle

3 weeks ago

This just started for me today as well. 3 for 3 On Demand shows, all starting roughly 11 minutes into the episodes. Also watching on Amazon Firestick. Really unamused as we "cut the cord" and have switched entirely for Vue, was willing to work within the original limitations, but unhappy about having to rewind EVERY episode of my shows that I want to watch. Also have the same issue that selecting to start at the beginning only brings me back to that 11ish minute mark.

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Fender Bender
Registered: 03/16/2016
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Re: On-Demand shows start in the middle

3 weeks ago

Did you try rebooting the stick?

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