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Oct 23 2012
By: Reinoue First Son 3 posts
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Used Vita, unlinking help.

19 replies 18249 views Edited Oct 23, 2012

Hi, I just bought a used Vita from Gamestop.

 

I've tried logging onto my playstation network account, but there is already one registered to this used Vita.

 

 

I've read around, and it seems you can get rid of it by completely formatting it, but everytime I try, it's asking me to sign into the PSN account linked to it, but I can't, since it's obviously not my account and I do not know it's info.

 

 

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Lombax Warrior
Registered: 10/11/2012
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Re: Used Vita, unlinking help.

Oct 23, 2012
When you went to format it did you try by holding down the power button for about 20 seconds and try and format it that way or are you trying to do it though the settings (green settings button) which is impossible
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First Son
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Re: Used Vita, unlinking help.

Oct 23, 2012
I was trying to do it from the settings button. So there's another way?
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Lombax Warrior
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Re: Used Vita, unlinking help.

Oct 23, 2012
Yea you hold down the power button for a hard reset and a menu pops up and there will be a option
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Lombax Warrior
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Re: Used Vita, unlinking help.

Oct 23, 2012
Hold down power button for like 20 seconds or google hard reset for vita and it will show u a guide ive never had to format my vita but i have done quite afew hard resets
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MVP Support
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Re: Used Vita, unlinking help.

Oct 23, 2012

You have to use the Restore the PS Vita System command in the Format section of the Settings app.  There is no other way to change the PSN account that the Vita is configured to use.

GKP
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Lombax Warrior
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Re: Used Vita, unlinking help.

Oct 23, 2012
Or that like i said i havnt had do do it but good luck
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First Son
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Re: Used Vita, unlinking help.

Oct 23, 2012
But the thing is, I can't do it that way since it's asking me to log into the PSN currently associated with this used Vita.

I'm unable to log into the old owner's account to format the Vita, which is why I came here to ask if there was another way that didn't need me to be logged into the old account.

Is there any way that Sony can unlink it for me somehow? If I provide the Vita's serial number, for example?

What's the best way to get a hold of them? Do they respond to e-mails fast?
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Lombax Warrior
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Re: Used Vita, unlinking help.

Oct 24, 2012
Did u try the way i said by holding down the power button?
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MVP Support
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Re: Used Vita, unlinking help.

Oct 24, 2012

The Vita isn't linked with any account on the network.  Only on the console. There is no way for Sony to reset it unless you send it the Vita.  It can't be done remotely, but you can always do it yourself.  The Vita doesn't need to be signed in to PSN to run the Settings app.  You don't need to sign in to PSN to use any local function.  The Vita does have a screen lock PIN that you can set, but that is different than PSN sign-in. Just cancel out of the PSN sign-in, and start the Settings app. 

GKP
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