I preordered Soul Sacrifice from Amazon, I entered the code to download the magic pack, costume pack, and Japanese voice-over pack, but the only thing that actually downloaded was the Japanese voice-over pack. The other 2 are in my transaction history, but I can't download them. Please help.
I'm having a similar problem and I'm not too happy about it.
Repro steps (as I experienced them):
1) Enter preorder code while a memory stick with insufficient space is inserted.
2) Code redeems, but does not download, as you are prompted to clear space on the memory stick and start the download from your download list.
3) Upon checking your download list, only the VO pack will appear as downloadable.
EDIT: I got my code from an EB Games, for what it's worth.
You all will need to update the game first if you haven't. Then you can accept the pre-order bonus in the network choice in Librom(book) under the pedler tab. Claim gift and you'll be able to get both the new costumes and items.
The japanese voice over pack was an all combined download including the costume and items. It wasn't very clear on explaining this but, I researched yesterday and found that out. FluffyStyle : if you haven't updated the game it will not appear I tested first without update nothing would appear for me either. Came right up after update, if you have updated you could try to redownload the package with your pre-order code.