Hello, I bought" Motorstorm RC complete" for vita back in december. It never worked on my vita so when the problem was identified and fixed I was given a refund and told I could repurchase it when I got my refund. I have attempted a number of times and I have always gotten this message
"We've encountered an error while processing your order. The transaction has not been completed. Please try again later."
Now this item is on sale and I would like to purchase it but it is giving me the same message and I believe it is from this message. Can this be fixed? Please say yes.
Well after 6 days I finally called Playstation. The person who helped me was extremely pleasant. I did not get a satisfactory answer though.
When I talked to them initially in December psn told me that to fix the problem they would need to refund me so I could repurchase it with the fix.
After talking with them tonight I was told that anytime psn refunds they put a permenant block on that title and it can not be removed.
I would not have asked for a refund if this was the case. I wanted the game fixed not my money back. This is quite annoying that now I can never own it because of their own lies. I think I still have the emails they sent me telling me I could repurchase. Think I can appeal to them with this information or am I just SOL?
I also cannot purchase Motorstorm RC Complete, which has been on sale this past week. I tried on different days, and always get the same error as dodgedoors.
I don't know if it's because I own the original release, which was a free download. Buying the complete edition would give me all the dlc for cheaper than just buying all the dlc separately, but it doesn't look like it's that easy