Reply
Nov 21 2012
By: AdenPhoenix13 First Son 1 posts
Offline

Error C2-10962-8

14 replies 14488 views Edited Nov 21, 2012

Trying to use remote play, updated both Vita and PS3 to current software, followed Vita instructions to the letter, making sure the remote play access is on.

 

But I get the error every time I try to connect to the PS3, it just says to please wait for about 4 minutes then gives me that message.

 

Vita is registered to the system and everything.

Message 1 of 15 (14,488 Views)
Reply
0 Likes
Monster Hunter
Registered: 08/12/2008
Offline
40 posts
 

Re: Error C2-10962-8

Nov 27, 2012

I'm having the same problem. I could connect without a problem a couple month ago.

Message 2 of 15 (14,333 Views)
Reply
0 Likes
First Son
Registered: 04/06/2012
Offline
2 posts
 

Re: Error C2-10962-8

Dec 16, 2012

Still noone has fixed this? HELP, this error is annoying me to the point of hair pulling.......grrr

Message 3 of 15 (13,973 Views)
Reply
0 Likes
First Son
Registered: 06/14/2009
Offline
24 posts
 

Re: Error C2-10962-8

Dec 22, 2012

same here.  called sony but htey were usless.  vita is registered with the ps3.  using an apple airport extreme 4th gen router and no luck.  sony told me it could be my router........

Message 4 of 15 (13,850 Views)
Reply
0 Likes
First Son
Registered: 12/25/2012
Offline
1 posts
 

Re: Error C2-10962-8

Dec 25, 2012
Same here, but only when i am not on my own home wifi network.
When i am home it works fine, so it maybe has something to with my firewall. Ill try to port forwarding (tcp 9293) and post back results
Message 5 of 15 (13,734 Views)
Reply
0 Likes
First Son
Registered: 01/25/2013
Offline
1 posts
 

Re: Error C2-10962-8

Jan 25, 2013
I think I fix it , in my ps3 I deleted the registered device list and I registered my ps vita again but when I was trying to registered the ps vita the error c2-10962-8 will pop up.So in my ps vita I went to remote play and pressed settings and change connects ps3 system andI registered my ps vita again and it work.Hope this works for anyone else. If any questions send me a message and I'll try to help the best I can.
Message 6 of 15 (13,131 Views)
Reply
0 Likes
First Son
Registered: 10/13/2013
Offline
1 posts
 

Re: Error C2-10962-8

Oct 14, 2013

Hi all.

 

I don't know if I was the only one, but I finally managed to fix the damned C2-10962-8 error.

 

Basicaly, this error is because your PS3 is rejecting your connection attempts from your PSvita, and this is because in order to connect you have to get out of the settings options and go almost all the way to the right until the Network options, and from there you must always have open the Remote Play application. If you already have it opened nd you still cannot connect, it may mean that your house router is blocking UPnP traffic, either way because it doesn't support it or because it's not configured correctly.

 

This is a bit awkward, since I thought that just by enabling the remote play setting, the PS3 would automatically accept these requests. Not the smartest programming skills Sony!!!

 

I still have to learn more about the "start on" feature for remote play, because I wouldn't like to have to remember leaving ON the remote play application every time I head out from home.

 

I hope this works for you, since also Sony's phone support team turned out to be useless for this error code.

Message 7 of 15 (10,079 Views)
First Son
Registered: 04/15/2013
Offline
9 posts
 

Re: Error C2-10962-8

Dec 26, 2013

Same error for us.

 

Our Christmas PS Vita keeps saying (Quote);- "Could not connect to the PS3 system. Check that you have selected [Network] > [Remote Play] on your PS3 system. (C2-10962-8)"
But we have done that; we have done everything on the video. 


No surprise some people smash them up in frustration.

 

We will read the rest of the comments now to see if there is a fix....

Message 8 of 15 (8,178 Views)
Reply
0 Likes
First Son
Registered: 12/26/2013
Offline
1 posts
 

Re: Error C2-10962-8

Dec 26, 2013

Having the same result with the PS 4 and PS Vita. Very disappointing.

Message 9 of 15 (8,167 Views)
Reply
0 Likes
First Son
Registered: 04/15/2013
Offline
9 posts
 

Re: Error C2-10962-8

Dec 26, 2013

Dont you just hate it when companies like SONY blame things like your router.

 

If they know a significant percentage of routers do not work with the Vita, they should advertise it and tell people to tell them what router you have before accepting a sale; instead of misleading people into buying more and more stuff, until it eventually works (or not).

 

Why does SONY not just make sure the things work with existing standard hardware: or include a router add-on as part of the package?

 

Do they come here to filch ideas?

 

 

 

Message 10 of 15 (8,161 Views)
Reply
0 Likes