Trying to use remote play, updated both Vita and PS3 to current software, followed Vita instructions to the letter, making sure the remote play access is on.
But I get the error every time I try to connect to the PS3, it just says to please wait for about 4 minutes then gives me that message.
Vita is registered to the system and everything.
I don't know if I was the only one, but I finally managed to fix the damned C2-10962-8 error.
Basicaly, this error is because your PS3 is rejecting your connection attempts from your PSvita, and this is because in order to connect you have to get out of the settings options and go almost all the way to the right until the Network options, and from there you must always have open the Remote Play application. If you already have it opened nd you still cannot connect, it may mean that your house router is blocking UPnP traffic, either way because it doesn't support it or because it's not configured correctly.
This is a bit awkward, since I thought that just by enabling the remote play setting, the PS3 would automatically accept these requests. Not the smartest programming skills Sony!!!
I still have to learn more about the "start on" feature for remote play, because I wouldn't like to have to remember leaving ON the remote play application every time I head out from home.
I hope this works for you, since also Sony's phone support team turned out to be useless for this error code.
Same error for us.
Our Christmas PS Vita keeps saying (Quote);- "Could not connect to the PS3 system. Check that you have selected [Network] > [Remote Play] on your PS3 system. (C2-10962-8)"
But we have done that; we have done everything on the video.
No surprise some people smash them up in frustration.
We will read the rest of the comments now to see if there is a fix....
Dont you just hate it when companies like SONY blame things like your router.
If they know a significant percentage of routers do not work with the Vita, they should advertise it and tell people to tell them what router you have before accepting a sale; instead of misleading people into buying more and more stuff, until it eventually works (or not).
Why does SONY not just make sure the things work with existing standard hardware: or include a router add-on as part of the package?
Do they come here to filch ideas?