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Feb 22 2012
By: DracoBlade712 First Son 4 posts
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Cant connect to psn with Vita (error NW-9735-4)

28 replies 24475 views Edited Feb 22, 2012

So i cant connect to the psn (sign in) with my newly purchased vita due to the error above, even though my vita can browse the internet and has a stable internet connection. i have completed all of the suggested actions (except call internet provider....i doubt they could help). Can anyone here help me?

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First Son
Registered: 11/21/2009
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Re: Cant connect to psn with Vita (error NW-9735-4)

Feb 22, 2012

I have the same problem. WI FI connection is fine. But the Vita cannot update the system, cannot do anything basically... until i can update it.

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First Son
Registered: 06/13/2009
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Re: Cant connect to psn with Vita (error NW-9735-4)

Feb 22, 2012

thats worst then my situation. i can update (and have to most recent) but i just can go into ps store or sign in to psn in general which is granted a mior situation for a first day launch but still an annoyance

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Consumer Services
Registered: 12/23/2010
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Re: Cant connect to psn with Vita (error NW-9735-4)

Feb 22, 2012

Draco, according to our error code list, the error is that your connection timed out. http://us.playstation.com/support/answer/index.htm?a_id=3831

Try these steps:

1. Verify that the router has completed its initial startup.

2. Verify that the router's cable and power connection are fine.

3. Try connecting closer to the access point.

4. On the PS Vita, go to >> and see if the IP address, DNS server, or Proxy settings, have been set "manually." If so, please try the "automatic" option.

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First Son
Registered: 05/01/2010
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Re: Cant connect to psn with Vita (error NW-9735-4)

Feb 23, 2012

I have been having the same issues and getting the same error code. I have done all of the recommened steps to solve the problem but, still it is not working.

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Survivor
Registered: 03/11/2006
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Re: Cant connect to psn with Vita (error NW-9735-4)

Feb 23, 2012

I can't sync my PSN account to my Vita. Not getting any error messages...sometimes it says the system is being worked on (or a similar message).

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First Son
Registered: 06/13/2009
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Re: Cant connect to psn with Vita (error NW-9735-4)

Feb 23, 2012

is there anyway to tether the vitas connection directly via a usb to pc?

im really beside myself here, im going to assume theres traffic or some other psn based error today but tommorrow...lets hope its working

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Survivor
Registered: 03/11/2006
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Re: Cant connect to psn with Vita (error NW-9735-4)

Feb 23, 2012

I'm hoping it's just network issues with the new system. It'd be nice to hear that, officially, though.

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First Son
Registered: 02/23/2012
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Re: Cant connect to psn with Vita (error NW-9735-4)

Feb 23, 2012

I'm having similar issues.  I can update the Vita software, but when I try and login to my existing PSN account, it immediately says the user name and password are incorrect.  I doesn't even try to look online, it just continually says it's wrong.

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Survivor
Registered: 03/11/2006
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Re: Cant connect to psn with Vita (error NW-9735-4)

Feb 23, 2012

Glad (well...not really glad) to hear someone else is having the same thing. Makes me think it's a network issue.

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