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Cannon Fodder
btbamjams
Posts: 2
Registered: ‎02-01-2013

Error when trying to buy PS Plus, card still charged

I tryed to buy PS Plus, got "An error has occured." with no error code. I checked my online banking and a charge from sony is pending, but I dont have PS Plus.. kind of confused

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PlayStation MVP
moblesuit75
Posts: 4,257
Registered: ‎11-06-2011

Re: Error when trying to buy PS Plus, card still charged


btbamjams wrote:

I tryed to buy PS Plus, got "An error has occured." with no error code. I checked my online banking and a charge from sony is pending, but I dont have PS Plus.. kind of confused


I believe the answer lies in the question.  If the transaction is "pending", it may be the practice of Sony to wait until the transaction is "Completed", before allowing access.  I am sure it is just a precautionary security measure.

 

Moble

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Cannon Fodder
btbamjams
Posts: 2
Registered: ‎02-01-2013

Re: Error when trying to buy PS Plus, card still charged

This makes sense, but it is not typical. the charge can remain pending for a day or two on any PSN purchase, but I have never received an error or have had to wait for what I purchased.
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PlayStation MVP
moblesuit75
Posts: 4,257
Registered: ‎11-06-2011

Re: Error when trying to buy PS Plus, card still charged


btbamjams wrote:
This makes sense, but it is not typical. the charge can remain pending for a day or two on any PSN purchase, but I have never received an error or have had to wait for what I purchased.

Again, I am just taking a shot a this.  I think if the transaction goes through the completion, to no avail, then you may need to contact Sony or PLUS directly.

 

We can only offer suggestions here, and at time actual solutions.  I hope you find your resolution.

 

Welcome to the Forum

 

Moble

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