My account is Canadien, therefore I expect support from you. I cannot acces Infamous and Infamous 2 because of the error "Registration of the trophy information could not be completed Error 80010516" - I don't care about the trophies - I just want to play those games and I don't want to loose the saves. Other games start normaly. I payed for the PS Now (3 months) so I should be able to play what I want.
We will look into the issue but please understand that PS Now is not officially in service yet in Europe even if you are using a Canada PSN account. This means we cannot guarantee the quality of service at this time for anyone streaming outside of North America.
With that said, we will let you know once we get any updates regarding your save data.
Game: NBA 2k 14
Time: probably between 4 and 5 am EDT on 4/19. Thought it was the servers lagging but it froze on a save screen and I can't load anymore.
Unfortunately our engineer couldn't find a recoverable data.
Game: RE: The Darkside Chronicles
Last known time I had my save: 4-4:30pm EST
Date: April 17th
I'm sorry for the delay but the engineer addressed your trophy issue. However we were not able to restore your data. Please let us know if you're having any issues.