Reply
PS Now Developer
Registered: 11/19/2013
Offline
943 posts
 

Re: Save data lost while streaming a game on PS Now

Apr 24, 2015

IxAmxThexDANGER wrote:
IxAmxThexDANGER
God of war HD
04/10/15 around 9:00 pm

I'm sorry for the delayed response.

 

We've been having to involve multiple engineering groups to look into save data issues. Unfortunately based on their investigation, they are not able to recover your data.

Message 51 of 1,927 (9,300 Views)
Reply
0 Likes
PS Now Developer
Registered: 11/19/2013
Offline
943 posts
 

Re: Save data lost while streaming a game on PS Now

Apr 28, 2015

NickyInimik wrote:
ID: NickyInimik
Game: Hustle Kings
Last Known Save: April 17th around 3 P.M. PST

I'm sorry for the delay. There was a data for 4/17/2015 at 10:04AM so I rolled it back to that data.

Message 52 of 1,927 (9,240 Views)
Monster Hunter
Registered: 02/02/2010
Offline
37 posts
 

Re: Save data lost while streaming a game on PS Now

[ Edited ]
Apr 29, 2015

User: Jarek23

Game: Sniper Elite V2

Last saved: 4/28/15 between 5 and 7pm EST. 

 

Edit: If it helps, I have 2 save files in the cloud, one which must have created itself when I booted the game up today when my previous save didn't load. The second is a save file from yesterday evening, which is corrupt.

Message 53 of 1,927 (9,217 Views)
Reply
0 Likes
PS Now Developer
Registered: 11/19/2013
Offline
943 posts
 

Re: Save data lost while streaming a game on PS Now

Apr 29, 2015

Jarek23 wrote:

User: Jarek23

Game: Sniper Elite V2

Last saved: 4/28/15 between 5 and 7pm EST. 

 

Edit: If it helps, I have 2 save files in the cloud, one which must have created itself when I booted the game up today when my previous save didn't load. The second is a save file from yesterday evening, which is corrupt.


I rolled it back to your save data dated 4/28/2015, 2:14pm EDT. Can you please confirm that your save data is working?

Message 54 of 1,927 (9,210 Views)
Reply
0 Likes
Monster Hunter
Registered: 02/02/2010
Offline
37 posts
 

Re: Save data lost while streaming a game on PS Now

Apr 29, 2015

Tested and it's working!

 

Thank you very much for the quick response! 

Message 55 of 1,927 (9,207 Views)
First Son
Registered: 12/04/2014
Offline
5 posts
 

Re: Save data lost while streaming a game on PS Now

May 7, 2015
GreyMortar
The Last of Us
May 5th 6 am eastern
Message 56 of 1,927 (9,117 Views)
Reply
0 Likes
First Son
Registered: 12/04/2014
Offline
5 posts
 

Re: Save data lost while streaming a game on PS Now

May 7, 2015
Ok you guys are scary fast...2 mins after posting my saves are up and in good order. Bravo.
Message 57 of 1,927 (9,107 Views)
First Son
Registered: 05/09/2015
Offline
9 posts
 

Re: Save data lost while streaming a game on PS Now

[ Edited ]
May 10, 2015

Eldofon7
Infamous
8.5.2015 8:45 a.m. CST (9:45 a.m. EST)

Message 58 of 1,927 (9,058 Views)
Reply
0 Likes
First Son
Registered: 05/09/2015
Offline
9 posts
 

Re: Save data lost while streaming a game on PS Now

May 11, 2015

It is ridiculous. Previous post tkanks You for quick response 2 min. after posting.

I am waiting more than 3 days without any ansfer from PS Now Support Team !
And dont  tell me, this is problem of BETA.

Message 59 of 1,927 (9,027 Views)
Reply
0 Likes
First Son
Registered: 04/18/2015
Offline
3 posts
 

Re: Save data lost while streaming a game on PS Now

May 11, 2015

Try 3 weeks and counting

Message 60 of 1,927 (9,019 Views)
Reply
0 Likes