Shortypmo does that mean my data is lost? The previous save is gone. Can you roll back to the 9th? I had 30hours on that character , no response all weekend. If its gone its gone.
Can you please confirm that stevo____ is the PSNID you were streaming Dead Island Riptide from? I can't seem to find your streaming session under this PSNID.
Thank you for the information!
We are investigating the issue. Will provide you with an update once we get this sorted out. In the mean time, please refrain from streaming so that your new sessions doesn't overwrite your save data.
Thank you for your patience!
Perfect, thank you.
Thank you for your kind words. The tool is back up so please let us know if you experience any save data loss again!
I've rolled back your save to 4/10/2015 5:16AM. Can you please confirm whether this restored your data? If not, I can go back to an older data.
I'm sorry for the delayed response.
I had to escalate the issue to various engineering group. Unfortunately your save data is unrecoverable. Your old data seem to have been overwritten.