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PS Now Developer
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Re: Save data lost while streaming a game on PS Now

Mar 13, 2015

keenn514 wrote:

Keenn514
Sims 3

7:30pm


Date please?

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First Son
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Re: Save data lost while streaming a game on PS Now

Mar 19, 2015
Killajaypesos
Final fantasy xiii
March 19th, at 10am my save was still there, then got disconnected and reconnected at 1130am now the save is gone Smiley Sad
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PS Now Developer
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Re: Save data lost while streaming a game on PS Now

Mar 19, 2015

killajaypesos,

 

I've escalated the issue to our engineers. Please do not stream any game until we can get your save data rolled back. Based on the availability of the engineers, it may take couple days. I will let you know when it's complete.

 

Thank you for your patience!

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First Son
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Re: Save data lost while streaming a game on PS Now

Mar 19, 2015
Ok thank you for the reply. I'll just play ff type 0 until then! Smiley Happy
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First Son
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Re: Save data lost while streaming a game on PS Now

Mar 21, 2015
Hi do you have an ETA on when my save will be restored? You told me not to use ps now until it's been restored but this is a service I am paying for so I hope this gets resolved quickly. Thanks!
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PS Now Developer
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Re: Save data lost while streaming a game on PS Now

Mar 23, 2015

killajaypesos,

 

I've asked the engineers for an update but unfortunately they don't have one at the moment. I'll let you know as soon as I get any information.

 

Thank you for your patience!

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PS Now Developer
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Re: Save data lost while streaming a game on PS Now

Mar 24, 2015

killajaypesos,

 

Thank you for being patient with us!

Our engineer just rolled back your data. Can you please check and see if you got your save data back? If not, we'll rollback to the older data.

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First Son
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Re: Save data lost while streaming a game on PS Now

Mar 24, 2015
Yes it works! Ty very much!
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First Son
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Re: Save data lost while streaming a game on PS Now

Apr 4, 2015

BeniaminSiejkaUS

Uncharted 2: Among Thieves

April 4, 2015 at 4:30 pm

 

I was playing chapter 4 - The Dig, but when I log in now all I can do is start from the very beginning.

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Splicer
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Re: Save data lost while streaming a game on PS Now

Apr 5, 2015

Mitchrapp29

Sniper Elite v2

April 4, 7:45PM PST (10:45PM EST)

 

Thank you..

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