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PS Now Developer
Registered: 07/31/2014
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Re: Save data lost while streaming a game on PS Now

Feb 17, 2015

magnzure and Darkesthour6,

 

 

Both of your accounts have been rolled back.

 

Neither game supported individual roll-backs, so other games you may have played will also have rolled back to the date you provided us.

 

Please let us know if this worked for you, and we apologize for these inconveniences.

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First Son
Registered: 02/13/2015
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Re: Save data lost while streaming a game on PS Now

Feb 17, 2015

Hello, it still shows my game data as corrupted. maybe roll the data back to 2/13/2015 4:10pm mst?

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PS Now Developer
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Re: Save data lost while streaming a game on PS Now

Feb 17, 2015

magnzure,

 

Unfortunately, we only keep a certain number of backups that we can restore to, and you have launched games too many times since your game save started seeing that error, so we are unable to roll your state back any further.

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First Son
Registered: 02/19/2015
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Re: Save data lost while streaming a game on PS Now

Feb 19, 2015

xLazyGeneration

Final Fantasy XIII

Feb. 19, 2015 at around 2pm 

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PS Now Developer
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Re: Save data lost while streaming a game on PS Now

Feb 23, 2015

xLazyGeneration wrote:

xLazyGeneration

Final Fantasy XIII

Feb. 19, 2015 at around 2pm 


We rolled back to the save data that is closest to the time you indicated. Can you please confirm whether your save data is back?

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First Son
Registered: 02/19/2015
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Re: Save data lost while streaming a game on PS Now

Feb 24, 2015

Yes it is. Thank you very much for your help.

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First Son
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Re: Save data lost while streaming a game on PS Now

Mar 5, 2015

BamBamJenkins

The Walking Dead

March 5 1030 am EST

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PS Now Developer
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Re: Save data lost while streaming a game on PS Now

Mar 5, 2015

BabBamjenkins,

 

You data has been restored to a previous point. Can you check to see if it is working now?

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First Son
Registered: 03/05/2015
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Re: Save data lost while streaming a game on PS Now

Mar 5, 2015

Back at a previous point.

 

Fix was sucessful. 

 

Thank you

 

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First Son
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Re: Save data lost while streaming a game on PS Now

Mar 13, 2015

Keenn514
Sims 3

7:30pm

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