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MVP Support
Registered: 01/04/2016
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Re: Refund my money !!!

Aug 3, 2016
When your nephew signed up for the trial he would have been told that it will automatically enable autorenew which would renew the subscription each month at full price unless he turns off autorenew.

Sony considers all sales final.

However Sony SOMETIMES offers one time courtesy refunds. Youll have to call or livechat them to do this.

One you request a refund the agent will submit a refund request which gets sent off to a separate department who then decides whether you get the refund or not.

Within 3-5 bussiness days you should get an email stating whether the refund was approved or denied.

If approved the refund will be sent in the form of a credit to your accounts ps wallet balance.

Refunds almost never go back to the original funding source (i.e. credit/debit card or paypal account)


Contact methods and bussiness hours for US support are in my signature.
United States and Canada

LIVECHAT

Phone: 1-800-345-7669 (Monday to Friday, 8am - 8pm PST)

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First Son
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Cancellation

[ Edited ]
Aug 22, 2016

Please cancel my subscription 

 

MOD EDIT: Merged with existing thread. -minako85v
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MVP Support
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Re: Cancellation

Aug 18, 2016
No one can cancel it for you.

YOU must do it yourself.

You can do so using the steps listed here:

https://support.us.playstation.com/articles/en_US/KC_Article/Cancel-Auto-Renewal-for-Subscription-Se...?
United States and Canada

LIVECHAT

Phone: 1-800-345-7669 (Monday to Friday, 8am - 8pm PST)

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First Son
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Re: How do I cancel a PlayStation Now Subscription?

Aug 29, 2016
Ah ananas
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First Son
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Re: How do I cancel a PlayStation Now Subscription?

Sep 9, 2016
And what if there is no psn tab under your settimgs?
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First Son
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Re: How do I cancel a PlayStation Now Subscription?

Sep 23, 2016
How do I cancel PlayStation now
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First Son
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Re: How do I cancel a PlayStation Now Subscription?

Sep 23, 2016
I want to cancel PlayStation now
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MVP Support
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Re: How do I cancel a PlayStation Now Subscription?

Sep 24, 2016
@flexlives79

https://support.us.playstation.com/articles/en_US/KC_Article/Cancel-Auto-Renewal-for-Subscription-Se...
United States and Canada

LIVECHAT

Phone: 1-800-345-7669 (Monday to Friday, 8am - 8pm PST)

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First Son
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Re: How do I cancel a PlayStation Now Subscription?

Oct 6, 2016
My PS3 will turn so I'm unable to change my system settings. I have two subscriptions. How can I cancel?
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First Son
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Re: How do I cancel a PlayStation Now Subscription?

Oct 21, 2016
I would like to cancel my subscription service
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