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MVP Support
Registered: 11/29/2007
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Re: Playstation now subscription auto-renewed and I didn't know about it

Oct 17, 2015

Sony has a no refund policy, but sometimes make a one time exception.

 

They also warn you that Auto-renew is on by default when you start a trial, or purchase a subscription, you just clicked through the warning without reading it.

 

As for support the phone number is 1-800-345-7669  or if you prefer live chat is here https://support.us.playstation.com/articles/en_US/KC_Article/Support-tips/?

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First Son
Registered: 10/17/2015
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Re: How do I cancel a PlayStation Now Subscription?

Oct 17, 2015

go to account management 

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First Son
Registered: 10/19/2015
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Automatic renewal?

Oct 19, 2015

i have try out the ps4now few days ago,but today it automatically renew with no response.I havent see any notifications about the automatically renew.so that can i refund.

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First Son
Registered: 10/20/2015
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Playstation now unsubscribe

Oct 20, 2015

Hello,

 

I have recently been charged with a playstation now subscription.  I do not want this service nor do I know how I subscribed.  I would like to unsubscribe and possibly be refunded for this unused service.

 

Thank you 

 

Evan

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First Son
Registered: 10/23/2015
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Re: How do I cancel a PlayStation Now Subscription?

Oct 24, 2015

Hope So cause I made the mistake of giving it a try and I hardly had enough time to try out any of the games for my Free Trail Run from Play Station Now it's asking for $19.99 over some games I already deleted after only doing one gaming session with them. Ugh

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First Son
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Re: where do you go to cancel playstation now

Nov 3, 2015
I have no way to cancel auto renew
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First Son
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Re: where do you go to cancel playstation now on a ps vita

Nov 13, 2015

anyone?

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First Son
Registered: 12/06/2015
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How to cancel my subscription

[ Edited ]
Dec 7, 2015

How do i cancel my subscription

 

MOD EDIT: Merged with existing thread. -minako85v
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MVP Support
Registered: 09/17/2009
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Re: How to cancel my subscription

Dec 7, 2015

You can't cancel a subscription that has already started.  You can cancel automatic renewal of the PlayStation Now subscription the same way as for any other subscription...

 

https://support.us.playstation.com/articles/en_US/KC_Article/Cancel-Auto-Renewal-for-Subscription-Se...

 

GKP
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First Son
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Re: where do you go to cancel playstation now

Dec 7, 2015

Re: where do you go to cancel playstation now

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