I have a Sony Bravia XBR900C Tv and a Dualshock 4 controller. I am able to sync the controller (the light shines Blue), but the buttons do not work. The only thing that works is the touchpad. The left side is the Back Button, and the Right side is Home. Nothing works when starting a game
[Solved] - Samsung SmartTV PlaystationNow APP connectivity to Dualshock 4.
Solution: The problem that everyone is facing is basically because the instructions for connecting the controller are incomplete. The short answer is that the pairing process stated in links ["http://playstationnow.com/controllers"][ "http://www.samsung.com/us/support/answer/ANS00039637/94924... only adds the device to the device manager list in the Samsung SmartTV but it doesn't actually bind the controller unique ID to the virtual Playstation.
Long Story short, after following the instructions stated above just connect your DualShock 4 controller over a USB to USB-mini cable to the Samsung SmartTV (TV USB labeled port) open the playstation now app and be logged in, then press on the DualShock 4 the Playstation / Start key. This will finish the handshaking process between the device and the virtual playstation and the controller will turn into a solid colour (RED/BULE...) and you can remove the cable and play over bluetooth.
Explanation: So traditionally if you had a physical playstation and you decided to buy a new controller the only way to connect that controller is to physically link it over USB to USB-mini cable to the Playstation USB port and then press the start/playstation button, this carries out a required protocol to sign the device and connect it uniquely to that hardware. When they created Playstation Now the handshacking process was integrated into the Playstation App, so starting the App links you to a virtual instance of the same concept and would be like a physical playstation awaiting a controller to connect to the TV USB port that is exposed back to the server providing the virtual Playstation, so it is as if you connected to an actual playstation USB port. The process is still needed and when carried out binds the controller to your virtual hardware.
Note that the Bluetooth pairing alone in the instructions links the dualshock to the TV but the bluetooth is not exposed to the virtual hardware and can not do the same handshacking process, so it will simply sit there doing nothing and perhaps giving you a solid whitish light. It is only after you connect one time while inside the playstation now app in a logged in mode and using a USB to USB-mini over the SmartTV (TV USB Labled port) that the controller will get the required data to be useful and turn into a more active solid color.
Help! I can not get my dual shock 4 controler to work! It has been charging all night but when i try to sync it to to the blu ray player i only get a flashing blue light after i hit the ps button.
Only turning the TV off and back on again will allow the controller to glow dark blue and function within the PS Now app.
This is a bug that has been present since a Smart Hub update months ago. Before that update, the controller worked fine. Sony needs to release an update to the app to fix this bug.
That happens occasionally to me as well on my Sony XBR55x850c. While it is annoying, if I reset my tv (hold the power button until it restarts) when it loads back up, the controller usually always works again. The software on these tvs is a little sketchy. When it works, it's amazing, when it doesn't..........well you know. I'm sure you've noticed problems with other apps as well. Resetting the tv like that almost always fixes it for me. I don't unplug it, just hold the power button. Annoying, but it works