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Jun 09 2015
By: shortypmo PS Now Developer 943 posts
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Controller Guide for PS Now Compatible Devices

[ Edited ]
102 replies 188762 views Edited Oct 6, 2016
How do I connect a controller to my Windows PC?
 
The PS Now app for Windows PC includes full support for the DualShock 4 and DualShock 3 controllers. Connect the controller via USB mini cable via a USB port on your PC to use PlayStation Now.
 
Optionally, you can also order the DualShock 4 USB Wireless Adaptor (sold separately) to connect your DualShock 4 to your Windows PC wirelessly while you play PS Now.
 
Some third-party gaming controllers may work with limited functionality with the PS Now app for Windows PC. For example, some third party controllers will not support motion control or share the same DualShock 4 button mapping.  

 

 

How do I connect a controller to my Sony TV?

 

[2014 Sony TV Models]

 

USB Connecting and Bluetooth Pairing Instructions

 

  1. Connect the DualShock 3 or DualShock 4 and the Sony TV's USB port using the USB cable.
  2. Press the PlayStation button on the DualShock 3 or DualShock 4.
  3. The controller is connected if one of the four player lights on the controller is lit as solid red.

*The controller will function properly wired via USB or wirelessly via Bluetooth if the model supports Bluetooth functionality.

(Note: the KDL-W630B and KDL-W600B models do not support Bluetooth functionality.)

DualShock 4 Compatibility Notification: Only CUH-ZCT1 series DualShock 4 controllers are supported on 2014 Sony TV models.  If you have a CUH-ZCT2 series, you will be unable to stream games on PlayStation Now on those devices.  To find which series you have, turn your DualShock 4 controller over and look at the back label. The model number will be shown just below the Sony logo.  On DualShock 4 packaging, check the bottom of the box for the model number.

 

[2015 Sony TV Models]

 

USB Connecting Instructions (for models not supporting Bluetooth)

 

  1. Connect the DualShock 4 and the Sony TV's USB port using the USB cable.
  2. Press the PlayStation button on the DualShock 4 to turn on the controller.
  3. If the controller’s lightbar is solidly lit up, then the controller is ready to use via USB.

*The controller must remain connected via USB to be used. It will not function wirelessly.

 

Bluetooth Pairing Instructions

  1. From the TV "Home Screen", select "Settings".
  2. Scroll to the "Network and Accessories" section and select "Bluetooth".
  3. Verify that Bluetooth is "ON".
  4. Select "Device list".
  5. Select "Add accessory".
  6. After entering the “Add accessory” menu, press and hold the Share and PlayStation button for up to 8 seconds on your DualShock 4 Controller. The controller should flash white from the lightbar.
  7. A device called "Wireless Controller" will appear on the list. Select it and the pairing process will begin.
  8. A confirmation message will appear on the bottom of the screen that says "Controller Connected" when the pairing is successful.

* If device does not respond after pairing, try restarting both the television and controller.


DualShock 4 Compatibility Notification: Only CUH-ZCT1 series DualShock 4 controllers are supported on 2015 Sony TV models.  If you have a CUH-ZCT2 series, you will be unable to stream games on PlayStation Now on those devices.  To find which series you have, turn your DualShock 4 controller over and look at the back label. The model number will be shown just below the Sony logo.  On DualShock 4 packaging, check the bottom of the box for the model number.

 

How do I connect a controller to my Samsung TV?

 

Samsung TVs

 

USB Connecting Instructions (for all models supporting PSNow)

  1. Connect the DualShock 4 and the TV’s USB port using the USB cable.
  2. Press the PlayStation button on the DualShock 4 to turn on the controller.

* If the controller is not paired via Bluetooth, the controller must remain connected via USB to be used. It will not function wirelessly.

 

Bluetooth Pairing Instructions

  1. Press the menu button on the television’s remote.
  2. Select the System tab from the on-screen menu.
  3. Select Device Manager.
  4. Select Bluetooth Gamepad Settings.
  5. After entering the Bluetooth Gamepad Settings menu, press and hold the Share and PlayStation button for up to 8 seconds on your DualShock 4 Controller. The controller should flash white from the lightbar.
  6. Use the television remote to select Refresh within the Bluetooth Gamepad Settings.
  7. Select the DualShock 4 device from the refreshed Bluetooth devices list.
  8. Select Pair and Connect.
  9. If the device paired properly, it should now glow white instead of flashing.

* If device does not respond after pairing, try restarting both the television and controller

(Note: the H6350, H6300, and H5500 models do not support Bluetooth functionality)

 

DualShock 4 Compatibility Notification: Only CUH-ZCT1 series DualShock 4 controllers are supported on 2014 and 2015 Samsung TV models (2016 Samsung TV models are not affected).  If you have a CUH-ZCT2 series, you will be unable to stream games on PlayStation Now on those devices.  To find which series you have, turn your DualShock 4 controller over and look at the back label. The model number will be shown just below the Sony logo.  On DualShock 4 packaging, check the bottom of the box for the model number.

 

 

How do I connect a controller to my Sony Blu-Ray Disc Player?

 

[Sony Blu-Ray Disc Player Models - for all models supporting PS Now]

 

USB Connecting Instructions (for models not supporting Bluetooth)

 

Sony Blu-Ray Disc players support only one DualShock 4 controller connection at a time. The controller must be connected via a USB cable.

1.  Connect the DualShock 4 and the Sony Blu-Ray Disc player’s USB port using a USB cable.
2.  If the controller’s light bar is solidly lit up, then the controller is ready to use via USB.
*The controller must remain connected via USB to be used. It will not function wirelessly.

 

Bluetooth Pairing Instructions

 

  1. From the Blu-Ray Disc player "Home Screen", select "Setup".
  2. Select "Bluetooth Settings".
  3. Verify that Bluetooth Mode is "ON".
  4. Go back to “Setup” and select "System Settings".
  5. Select "DUALSHOCK™4 wireless controller".
  6. After selecting the “Register Controller” menu, press and hold the Share and PlayStation button for up to 8 seconds on your DualShock 4 controller. The controller should flash white from the light bar.

A confirmation message will appear on the screen that says "Wireless Controller is connected" when the pairing is successful.


DualShock 4 Compatibility Notification: Only CUH-ZCT1 series DualShock 4 controllers are supported on Sony Blu-Ray Disc Player models.  If you have a CUH-ZCT2 series, you will be unable to stream games on PlayStation Now on those devices.  To find which series you have, turn your DualShock 4 controller over and look at the back label. The model number will be shown just below the Sony logo.  On DualShock 4 packaging, check the bottom of the box for the model number.

 

Message 1 of 103 (188,762 Views)
First Son
Registered: 06/17/2015
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Re: Controller pairing for PS Now compatible Smart TVs

Jun 17, 2015

I followed these instructions and now I have a glowing white light, however the light is not blue, and therefore I cannot play PlayStation Now. I got an error message saying that the controller is not connected to the television for play. Please help...

Thank you.

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First Son
Registered: 06/17/2012
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Re: Controller pairing for PS Now compatible Smart TVs

Jun 22, 2015
Trying to pair the DS4 to a Samsung Smart TV. The pairing appears to be successful on the TV, but the controller just turns off. The light does not glow steady.
Message 3 of 103 (188,179 Views)
PS Now Developer
Registered: 11/19/2013
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Re: Controller pairing for PS Now compatible Smart TVs

Jun 22, 2015

IrishImpulse,

 

I'm sorry for the delayed response. I checked your sessions and it looks like you're able to play the game, leading me to think that this issue is resolved. Can you please confirm? And for reference, it would be great if you can describe what the cause of the problem was.

Message 4 of 103 (188,131 Views)
PS Now Developer
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Re: Controller pairing for PS Now compatible Smart TVs

Jun 22, 2015

Althezad,

 

Can you provide the following information?

 

TV model

Is the  controller not working in the PS Now app? Can you play the PS Now games?

Message 5 of 103 (188,127 Views)
First Son
Registered: 06/26/2015
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Re: Controller pairing for PS Now compatible Smart TVs

Jun 26, 2015

I have a Dualshock 4 wireless controller attached by USB to my Samsung 6350 SmartTV. The controller is not activating a solid light. It only blinks six times and stops. I have not tried it with a game yet.

Message 6 of 103 (187,951 Views)
First Son
Registered: 06/28/2015
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Re: Controller pairing for PS Now compatible Smart TVs

Jun 28, 2015
This is the exact same thing I'm going through! Please help!! It's been 3 days since I signed up and I can't figure this thing out. So frustrated. Also can you pair two controllers?

FYI: a tech told me I could reset the remote with the small reset button hole on the back of the controller.
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First Son
Registered: 07/09/2015
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Re: Controller pairing for PS Now compatible Smart TVs

Jul 9, 2015

I have a Vizio TV with a SONY Blue Ray Player and not able to connect my DS4 controller. Connection Test and Login works just cant sync the device, the light stays white and blinking on the controller and the

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First Son
Registered: 07/22/2015
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Re: Controller pairing for PS Now compatible Smart TVs

Jul 22, 2015

hi everyone,

I have a kdl43w805c tv purchased recently and followed instructions on setting up the psnow option for my son to try out. I rented a game for him for 30 days but cant play it as i dont have a dualshock4. My son has the ps3 dualshock3 which prior to renting the game states on the instructions it accepts dualshock3 and dualshock4. Now i have a rented game he cant play. 

Can it not be rectified with use of the dualshock3?

Am i entitled to a refund at least for the rental due to poor instructions stating i can use dualshock3?

 

In case it matters, i rented the game Overlord: Raising Hell 

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First Son
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Re: Controller pairing for PS Now compatible Smart TVs

Jul 25, 2015

How to pair sony blu-ray players?

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