One of the main reasons I bought the PS3 was to be able to play online. And now less than a month later I can't even get online. From what I have read on the forum and the error (80028EA5) I get apparently the portal is flooded. Did Sony not see this coming?
does anyone know if Sony monitors these self help lists? or can I suggest that we keep contacting Sony directly and strenously suggest that they move quickly to resolve this, I did not invest over $800.00 to have a tricked out game system to sit at home alone and play with myself, I too want to play online, so what next?
I did reseach this, ( and frankly love my PS3 as well as the blueray high definition) so much so that I bought a 65" 1080P dlp tv to go with it. but that does not remove the fact that there is a significant issue with the network bandwidth and I do not care for the fact that I can now only signon if I get up early on sunday morning so there is an issue and shame on sony for raking in over 600 million in sales this quarter and not reinvesting in their server infastructure, and for misleading their users by a misinforming error message that does not state what the problem really is.
I did call again into Sony and confirmed that they underestimated the demand and acknowlege that connections will get dropped, people will not be able to sign in. solutions: they stated they are adding new servers and when I pressed them to change the error messages; an error has occurred, you have been signed off of playstation network and name server error (resulting in not getting nat2) with: the network is currently unavailable (or maxed out) try signing in at a later time (the likelyhood of that error message being posted quite slim I think) so I believe if you do the suggested items that have been posted manually config name server (your ip host name), the dns routers and manually set your ip address that when they finally have enough bandwidth you'll be sailing. (note this has not even happened 1 time with my xbox360) in the year that I have had that system, connected to the same network from the same wireless router) good luck, until then, for me will see guys on line sunday mornings!
this is a follow up to several network connection issue threads that I have posted my problem on, in contact with Sony this afternoon (after trying most of the day saturday with several configurations being: running a 35' ethernet cable to my system and trying to direct connect it to my router (instead of thru the wireless linksys game router that had been working up to update 1.31) setting the PS3 IP address on the router to the DMZ allowed area. bringing the PS3 into my computer room and direct connecting it my comcast hub all to no avail, I was informed the following open the following ports on my router tcp 10070 - 10080 udp 10070 udp 6000 - 6999 that this should allow me to return to access thru my wireless game router. also suggested registerting mac address with comcast (my service provider) but comcast said this is not necessary..............reg mac address FYI
Solution to the error!! I have posted trying to solve this error for the past two weeks, (since update 1.31 thru now including 1.50) but with another test of a configuration and a VERY open Sony support person on the telephone have identified what this is caused by. In the configuration of the internet settings the PS3 (like the psp) has two inputs for DNS server IP, but if for some reason the primary dns server IP is incorrect it DOES NOT look at the second dns server IP input. (also like the PSP) so results in a dns error, and your not able to get to Sony or any url that has a name address. You still can get to an ip address that is numerical. like http://184.108.40.206 (google) For some reason my linksys router is not clearing its router settings cache properly and was leaving an old non working Comcast dns server ip # in the primary slot. (or maybe Comcast is broadcasting a non active number, dont know that) but I tried swapping the second dns manually into primary and the first into the second slot It worked, and the Sony support individual was willing to discuss that there is a very real chance that the PS3 upon failing the first dns is not looking at the second. (the psp has this issue) will they (sony) fix that I am unsure? but importantly there is a work around so... 1. select easy setup for network setup if it works no problem, your fine. if you get 80710102 or the other errors, dns server error, server not found or you have been logged out of playstation network and you cannot log back in you are unable to get to any name url. look at your network settings list. first item you can select in the network settings, scroll down to and write down your dns server numbers then redo your settings under custom, chose automatic for all except dns server then put them in swapped....... this has worked for me and I will address the question as to why my router is holding an old number in its cache with Linksys!! good luck note you should still do the port forwarded noted in several of these threads as well if you game with others on line phew, this was a problem driving me nuts for two weeks......!