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Dec 25 2008
By: BrianSlipknot Lombax Warrior 118 posts
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Cannot use PlayStation Network with this account?!

15 replies 368 views Edited Dec 25, 2008

**bleep**! It worked from day one now its telling me this on xmas day!

 

"You cannot use the PlayStation Network with this account" (8002A231)

 

Help?!

PSN : BrianSlipknot

http:BrianMcCannSlipknot.bebo.com
www.myspace.com/brianmccannslipknot
http://tagged.com/brianmccannslipknot
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Treasure Hunter
Registered: 09/28/2007
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Re: Cannot use PlayStation Network with this account?!

Dec 25, 2008
Is that the account you always use ?
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Treasure Hunter
Registered: 10/23/2006
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Re: Cannot use PlayStation Network with this account?!

Dec 25, 2008
your account has been suspended for one reason or another. contact sony customer service.
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Splicer
Registered: 12/04/2008
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Re: Cannot use PlayStation Network with this account?!

Dec 25, 2008

Sudoh wrote:
your account has been suspended for one reason or another. contact sony customer service.

 

Just curious, anyone know if customer service is working today?
"The finest day I ever had, was when I learned to cry on command. Love myself better than you. I know it's wrong, but what should I do?" Kurt Cobain, Nirvana, On a Plain
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Treasure Hunter
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Re: Cannot use PlayStation Network with this account?!

Dec 25, 2008

Consigliere22 wrote:

Sudoh wrote:
your account has been suspended for one reason or another. contact sony customer service.

 

Just curious, anyone know if customer service is working today?

after 9am est, try calling 800-345-sony (7669). i have a feeling it will be a busy number this morning for a while.

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Uncharted Territory
Registered: 12/31/2006
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Re: Cannot use PlayStation Network with this account?!

Dec 25, 2008
I've gotten that code a few times and I don't think it has to do with your particular PS3.  It's either your router/network, or I've been reading threads about the PSN network being down which is the code you get when Sony is doing updates.  Don't freak out yet.
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Splicer
Registered: 05/04/2005
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Re: Cannot use PlayStation Network with this account?!

Dec 25, 2008

When you get that message with a error code at the end it means that you've been System/IP banned from the PSN. You will need to find out why by calling Sony Tech Support. Did you dispute any PSN charges recently? That can cause you to be banned.

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Sackboy
Registered: 01/04/2008
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Re: Cannot use PlayStation Network with this account?!

Dec 25, 2008
I got that to, I had to turn it off on the front and then on the back. Now I have no problem.
Reminder:

Don't forget to pay your taxes...
13 million Illegal Aliens are depending on you!



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Treasure Hunter
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Re: Cannot use PlayStation Network with this account?!

Dec 25, 2008

PrinnyLord wrote:

When you get that message with a error code at the end it means that you've been System/IP banned from the PSN. You will need to find out why by calling Sony Tech Support. Did you dispute any PSN charges recently? That can cause you to be banned.


Its that the only way to get that message ? Ive never been banned but Ive read threads were people get a message saying they had

been banned so I though this was something else

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Splicer
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Re: Cannot use PlayStation Network with this account?!

Dec 25, 2008

No, not the only way. Things that get you suspended from the PSN can also generate that message (With and without accompanying error code), such as things against the Terms of Service that cause other players to file complaints against you can also get you suspended. Too many suspensions (or depending on the severity of the offense) can earn you a swift smack from the banhammer. However, the most common way that i've seen from what i've observed on the boards to get that message is disputing a charge from the PSN. Like I said, call Sony Tech Support and they'll get ya sorted out. :smileyembarrassed:

Message Edited by PrinnyLord on 12-25-2008 06:44 AM
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