Reply
Fender Bender
Registered: 02/28/2013
Offline
3501 posts
 

Re: someone used my bank card to purchase psn stuff.

Dec 19, 2013

Kali_boiz_4life wrote:

I got a alert from my bank that a purchase of $90 was made to sony psn network. I didnt purchase anything. I asked my brother and he said he didnt either. I check my psn account and and my brother's psn account, nothing was purchase recently. I think someone used my bank card to purchase items from the psn store to their own psn account. I do not give out my bank card info, or lost my card, so Im not sure how they would get my bank info. I hread people have some kind of device that they can just scan your wallet and have all you bank info, maybe that happen. I want to know, do I contact sony for something like this, or just go straight to my bank and tell them someone is using my bank card without my knowing.


You need to call Sony.

 

If you just reverse charges and dont tell them, they will ban your PSN account.

 

 




                               The truth will set you free... But it may sting a bit...
Message 11 of 19 (795 Views)
Reply
0 Likes
Last Guardian
Registered: 02/02/2005
Online
12012 posts
 

Re: someone used my bank card to purchase psn stuff.

Dec 19, 2013
Um he stated that whatever was purchased was not done on his account, so reversing the charges with the bank won't get his account banned but will get the perps account banned
>

Message 12 of 19 (788 Views)
Reply
0 Likes
Big Daddy
Registered: 03/14/2007
Offline
15715 posts
 

Re: someone used my bank card to purchase psn stuff.

Dec 19, 2013

Doc_007 wrote:

Kali_boiz_4life wrote:

I got a alert from my bank that a purchase of $90 was made to sony psn network. I didnt purchase anything. I asked my brother and he said he didnt either. I check my psn account and and my brother's psn account, nothing was purchase recently. I think someone used my bank card to purchase items from the psn store to their own psn account. I do not give out my bank card info, or lost my card, so Im not sure how they would get my bank info. I hread people have some kind of device that they can just scan your wallet and have all you bank info, maybe that happen. I want to know, do I contact sony for something like this, or just go straight to my bank and tell them someone is using my bank card without my knowing.


You need to call Sony.

 

If you just reverse charges and dont tell them, they will ban your PSN account.

 

 


Good advice if it is your account. However the OP stated that he checked his and his brother accoutn and there are no new purchases. I assume he check the transactions and the download log. So contacting the bank if it wasn't spent on your account is the best method.

Contact PlayStation Support
Chat with a PlayStation Specialist 
Mon - Sat, 6:00AM - 10pm , Sunday 8am-8pm Pacific

Consumer Services and Technical Support____ 1-800-345-7669
Mon - Fri, 8:00AM - 8:00PM Pacific
Playstation Network Accounts and Billing Support____1-877-971-7669

Playstation Forums Support MVP. I do not work for Sony. Just a helpful gamer.
Message 13 of 19 (787 Views)
Reply
0 Likes
Fender Bender
Registered: 02/28/2013
Offline
3501 posts
 

Re: someone used my bank card to purchase psn stuff.

[ Edited ]
Dec 19, 2013
Spoiler
Sometimes we don't get the whole truth here.... Hence the J.I.C. advice.  Smiley Wink   Not sayin' just sayin'...



                               The truth will set you free... But it may sting a bit...
Message 14 of 19 (781 Views)
Big Daddy
Registered: 03/14/2007
Offline
15715 posts
 

Re: someone used my bank card to purchase psn stuff.

Dec 19, 2013

Doc_007 wrote:
Spoiler
Sometimes we don't get the whole truth here.... Hence the J.I.C. advice.  Smiley Wink   Not sayin' just sayin'...

Good point. I did take the high road, so I suppose both forms of advice should have been given.

Contact PlayStation Support
Chat with a PlayStation Specialist 
Mon - Sat, 6:00AM - 10pm , Sunday 8am-8pm Pacific

Consumer Services and Technical Support____ 1-800-345-7669
Mon - Fri, 8:00AM - 8:00PM Pacific
Playstation Network Accounts and Billing Support____1-877-971-7669

Playstation Forums Support MVP. I do not work for Sony. Just a helpful gamer.
Message 15 of 19 (773 Views)
Reply
0 Likes
Fender Bender
Registered: 02/28/2013
Offline
3501 posts
 

Re: someone used my bank card to purchase psn stuff.

Dec 19, 2013

Likewise we have lurkers who just search for stuff and then run off not realizing they may miss a specific circumstance and assume all situations are the same.

 

An ounce of prevention... or some such vintage saying.

 

Smiley Tongue

 




                               The truth will set you free... But it may sting a bit...
Message 16 of 19 (770 Views)
Fender Bender
Registered: 03/30/2004
Offline
4226 posts
 

Re: someone used my bank card to purchase psn stuff.

Dec 19, 2013
This seems suspicious. Of all the things to do with stolen information why buy stuff from psn?. Not adding up
All PS4 information from Sony available here:

PS4 FAQ
http://blog.us.playstation.com/2013/10/30/ps4-the-ultimate-faq-north-america/

Everything you need to know about the PS4
https://support.us.playstation.com/app/answers/detail/a_id/5102/session/L3RpbWUvMTM4NzA2MDMzMy9zaWQvR1hqc3RRSGw%3D
Message 17 of 19 (766 Views)
Reply
0 Likes
Big Daddy
Registered: 03/14/2007
Offline
15715 posts
 

Re: someone used my bank card to purchase psn stuff.

[ Edited ]
Dec 19, 2013

Sealteamleader wrote:
This seems suspicious. Of all the things to do with stolen information why buy stuff from psn?. Not adding up

Somebody had gotten ahold of my credit card one time and bought $9 worth of gas (2008), $7 at a 7-11, and $20 for a Sports SIllustrated subscription. That doesn't make sense.

 

With all the Fifa "hacks" that have been on the forums, it could be related.

 

Edit: Thread moved from PS General section.

 

-Stage_Coach

Contact PlayStation Support
Chat with a PlayStation Specialist 
Mon - Sat, 6:00AM - 10pm , Sunday 8am-8pm Pacific

Consumer Services and Technical Support____ 1-800-345-7669
Mon - Fri, 8:00AM - 8:00PM Pacific
Playstation Network Accounts and Billing Support____1-877-971-7669

Playstation Forums Support MVP. I do not work for Sony. Just a helpful gamer.
Message 18 of 19 (759 Views)
Reply
0 Likes
Highlighted
Splicer
Registered: 09/26/2009
Offline
47 posts
 

Re: someone used my bank card to purchase psn stuff.

Dec 21, 2013

You have been hacked, this happened to me and I'd say hundreds to thousands of people. Sony is in denial of the breach and refuse to tell everyone the truth. Call Sony they will refund your money but they might say its your fault, give them this link and tell them its their fault that they had 2 major security breaches in the past few years.

http://community.us.playstation.com/t5/PlayStation-Network-Support/Sony-wallet-credited-3-times-by-5...

Sony Computer Entertainment America
M-SAT 6:00 a.m. - 8:00 p.m. PST
Sunday 7:00 a.m. ? 6:30 p.m
800-345-7669 (800-345-SONY)
Message 19 of 19 (721 Views)
Reply
0 Likes