"Please enter a valid credit card number"

Asuka-Hikari · ‎12-27-2011

I have searched and searched for a sollution for his problem, but I can't seem to get it to work. I've copied my information word for word from my bank statement but I still cannot add my credit card. Can anyone please help? :/

LaydyC · ‎04-06-2012

did you ever find out? i am having the same problem

Exzoon · ‎09-14-2012

I'm having the same issue. Everything is 100% correct, but they won't accept my card.

Here is a thread on this issue with a larger discussion:

http://community.us.playstation.com/t5/PlayStation-Network/Invalid-credit-card-number/m-p/36941605#U...

Asuka-Hikari · ‎12-27-2011

Nope never received an answer as to why. I tried up to today and had no luck. :/

JKalysta · ‎12-15-2012

Hello,

I have been having the same trouble and recently went to look at the credit card info online and realized my APT# was on address line 1 and my street address was on line 2. I switched that over and everything worked no trouble. Dont know if this will help anyone else but it worked for my. Just look at your credit card account and see how they have the address set up and copy that exatly.

ABombR-1 · ‎12-17-2012

I just spent 30 min on the phone with PSN ech support about the credit card issue that everyone esle seems to be having. Their response was "Get a new credit card, or go buy a PSN card at a retailer." I'm sorry, but my card works JUST FINE everywhere else... So apparently my money is not good here. This leaves me just a little more than **bleep** off....

gkpama00 · ‎09-17-2009

Playstation customer support has no control whatsoever over credit card acceptance. That decision is made way over their pay grade, and they can't make exceptions. It doesn't matter where else your credit card works. Either you didn't match your billing information with your PSN registration, or your card just doesn't make the grade with PSN. There is no use in complaining to customer service, much less in the forum. You can always buy PSN cards online with your credit card. Lots of people do that.

GKP