Reply
Highlighted
Jul 21 2012
By: Asuka-Hikari First Son 3 posts
Offline

"Please enter a valid credit card number"

130 replies 73261 views Edited Jul 21, 2012

I have searched and searched for a sollution for his problem, but I can't seem to get it to work. I've copied my information word for word from my bank statement but I still cannot add my credit card. Can anyone please help? :/

Message 1 of 131 (73,261 Views)
First Son
Registered: 04/06/2012
Offline
2 posts
 

Re: "Please enter a valid credit card number"

Sep 15, 2012

did you ever find out? i am having the same problem

Message 2 of 131 (73,201 Views)
First Son
Registered: 09/14/2012
Offline
2 posts
 

Re: "Please enter a valid credit card number"

[ Edited ]
Sep 15, 2012

I'm having the same issue. Everything is 100% correct, but they won't accept my card.

 

Here is a thread on this issue with a larger discussion:

http://community.us.playstation.com/t5/PlayStation-Network/Invalid-credit-card-number/m-p/36941605#U...

Message 3 of 131 (73,191 Views)
Reply
0 Likes
First Son
Registered: 12/27/2011
Offline
3 posts
 

Re: "Please enter a valid credit card number"

Oct 11, 2012
Nope never received an answer as to why. I tried up to today and had no luck. :/
Message 4 of 131 (73,133 Views)
Reply
0 Likes
First Son
Registered: 12/15/2012
Offline
1 posts
 

Re: "Please enter a valid credit card number"

Dec 15, 2012

Hello,

 

I have been having the same trouble and recently went to look at the credit card info online and realized my APT# was on address line 1 and my street address was on line 2.  I switched that over and everything worked no trouble.  Dont know if this will help anyone else but it worked for my.  Just look at your credit card account and see how they have the address set up and copy that exatly.

Message 5 of 131 (72,903 Views)
First Son
Registered: 12/17/2012
Offline
1 posts
 

Re: "Please enter a valid credit card number"

Dec 17, 2012

I just spent 30 min on the phone with PSN ech support about the credit card issue that everyone esle seems to be having. Their response was "Get a new credit card, or go buy a PSN card at a retailer." I'm sorry, but my card works JUST FINE everywhere else... So apparently my money is not good here. This leaves me just a little more than **bleep** off....

Message 6 of 131 (72,874 Views)
MVP Support
Registered: 09/17/2009
Offline
28100 posts
 

Re: "Please enter a valid credit card number"

Dec 18, 2012

Playstation customer support has no control whatsoever over credit card acceptance.  That decision is made way over their pay grade, and they can't make exceptions.  It doesn't matter where else your credit card works. Either you didn't match your billing information with your PSN registration, or your card just doesn't make the grade with PSN.  There is no use in complaining to customer service, much less in the forum.  You can always buy PSN cards online with your credit card.  Lots of people do that. 

GKP
Message 7 of 131 (72,871 Views)
Reply
0 Likes
Lombax Warrior
Registered: 08/24/2009
Offline
190 posts
 

Re: "Please enter a valid credit card number"

Dec 18, 2012
Personally I wont trust psn with a credit card.
Message 8 of 131 (72,866 Views)
First Son
Registered: 12/27/2011
Offline
3 posts
 

Re: "Please enter a valid credit card number"

Dec 31, 2012

I think it's absolutely ridiculous to be honest. Why does it work for some people and not others? They should clearly see the problem.

Message 9 of 131 (72,726 Views)
Reply
0 Likes
First Son
Registered: 01/26/2013
Offline
1 posts
 

Re: "Please enter a valid credit card number"

Jan 26, 2013

I'm having the same problem.

Message 10 of 131 (72,459 Views)
Reply
0 Likes