Don't tell me to hang up and chat with a live tech when we can't access the live techs. The only way this is even remotely excusable is if you all are too busy fixing the goddamn servers to do tech support.
By the way, I'm not stupid. I know my credit card number is valid. Your servers can check the captcha, but you can't authenticate me when I'm trying to pay you? Get it together. This is pathetic.