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PlayStation MVP
Registered: 12/16/2008
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7785 posts
 

Re: psn account suspended

Jul 26, 2012
You need to call Sony Customer Support. For North America, it's 1-800-345-SONY.
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Splicer
Registered: 10/24/2011
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90 posts
 

Re: psn account suspended

Jul 27, 2012

Ok so my main psn acct was either suspended or banned. How can I find out why if i forgot my password? Do they ask for that information?

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PlayStation MVP
Registered: 12/16/2008
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7785 posts
 

Re: psn account suspended

Jul 27, 2012
If you can prove your identity, they can recover your password and tell you why your account is inaccessible.
Message 33 of 48 (1,299 Views)
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PlayStation MVP
Registered: 04/09/2007
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Re: psn account suspended

Jul 27, 2012
Message 34 of 48 (1,295 Views)
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First Son
Registered: 11/04/2012
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Re: psn account suspended

Nov 4, 2012
My account has been suspended for 5 months and still no word. I have been reported multiple times on MW3 for being better than everyone else. Please respond. Thanks.
Message 35 of 48 (1,106 Views)
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First Son
Registered: 02/11/2013
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Re: psn account suspended

Feb 11, 2013

hi my account has been suspended for about 32 days and there is no answer to problem please help

 

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First Son
Registered: 03/01/2013
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Re: psn account suspended

Mar 1, 2013

haha me too. if ur acount has been suspended how long should u wait for? or will i have to make another acount?

 

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VP of Gaming
Registered: 01/09/2010
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Re: psn account suspended

Mar 1, 2013

Welcome to the PlayStation Community guys.

 

Emails should be sent out to people who's accounts are suspended or banned within around 48-72 hours of the ban/suspension going into effect, if that has not happened then you need to contact Sony customer service.

 

Phone Icon

 

PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific

 

 

 

BRIT-KO

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First Son
Registered: 03/26/2013
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Re: psn account suspended

Mar 26, 2013
My psn account has been suspended for 3 weeks and I have not received an email explaining why so it would be much appreciated if you could send the email.
Message 39 of 48 (660 Views)
PlayStation MVP
Registered: 12/24/2007
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Re: psn account suspended

Mar 26, 2013

instead of "waiting" for an email past the few days..... why not just call Sony to see what the problem is?

Logic, who would've thought eh? Oh wait.... No one thinks anymore.
Message 40 of 48 (650 Views)