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Treasure Hunter
Registered: 12/16/2008
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Re: psn account suspended

Jul 26, 2012
You need to call Sony Customer Support. For North America, it's 1-800-345-SONY.
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Splicer
Registered: 10/24/2011
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Re: psn account suspended

Jul 27, 2012

Ok so my main psn acct was either suspended or banned. How can I find out why if i forgot my password? Do they ask for that information?

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Treasure Hunter
Registered: 12/16/2008
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Re: psn account suspended

Jul 27, 2012
If you can prove your identity, they can recover your password and tell you why your account is inaccessible.
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Treasure Hunter
Registered: 04/09/2007
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Re: psn account suspended

Jul 27, 2012

Contacting them would be best way to get that info

 

here is link to support

 

http://us.playstation.com/corporate/contactus/

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First Son
Registered: 11/04/2012
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Re: psn account suspended

Nov 4, 2012
My account has been suspended for 5 months and still no word. I have been reported multiple times on MW3 for being better than everyone else. Please respond. Thanks.
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First Son
Registered: 02/11/2013
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Re: psn account suspended

Feb 11, 2013

hi my account has been suspended for about 32 days and there is no answer to problem please help

 

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First Son
Registered: 03/01/2013
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Re: psn account suspended

Mar 1, 2013

haha me too. if ur acount has been suspended how long should u wait for? or will i have to make another acount?

 

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MVP Support
Registered: 01/09/2010
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Re: psn account suspended

Mar 1, 2013

Welcome to the PlayStation Community guys.

 

Emails should be sent out to people who's accounts are suspended or banned within around 48-72 hours of the ban/suspension going into effect, if that has not happened then you need to contact Sony customer service.

 

Phone Icon

 

PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific

 

 

 

BRIT-KO

CMNTY_SIG_MVP_500x100_002B.jpg



Customer Service - 1-800-345-SONY (7669)
Available Mon to Fri From 8am - 8pm PST
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First Son
Registered: 03/26/2013
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Re: psn account suspended

Mar 26, 2013
My psn account has been suspended for 3 weeks and I have not received an email explaining why so it would be much appreciated if you could send the email.
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Big Daddy
Registered: 12/24/2007
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Re: psn account suspended

Mar 26, 2013

instead of "waiting" for an email past the few days..... why not just call Sony to see what the problem is?

Furiously Chaosing
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