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Dec 24 2013
By: Rounders4301 First Son 1 posts
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playstation store download problem ps3

2 replies 183 views Edited Dec 24, 2013
Hi im totally new to online gameing so bear with me

I can sign into the store no problem I can look at what ever I want but as soon as I click on any thing be it an app, demo, game , move it goes to the next screen and freezes I then have to turn of the ps3 and start it up again. I don't think its the console it's only 2 days old so any ideas what it might be
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MVP Support
Registered: 01/09/2010
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Re: playstation store download problem ps3

Dec 24, 2013

Welcome to the PlayStation Community.

 


Rounders4301 wrote:
Hi im totally new to online gameing so bear with me

I can sign into the store no problem I can look at what ever I want but as soon as I click on any thing be it an app, demo, game , move it goes to the next screen and freezes I then have to turn of the ps3 and start it up again. I don't think its the console it's only 2 days old so any ideas what it might be

Try deleting the PS Store application & re-downloading/re-installing it to see if it helps.

BRIT-KO

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Customer Service - 1-800-345-SONY (7669)
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Treasure Hunter
Registered: 08/18/2012
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Re: playstation store download problem ps3

Dec 24, 2013

Rounders4301 wrote:
Hi im totally new to online gameing so bear with me

I can sign into the store no problem I can look at what ever I want but as soon as I click on any thing be it an app, demo, game , move it goes to the next screen and freezes I then have to turn of the ps3 and start it up again. I don't think its the console it's only 2 days old so any ideas what it might be

Welcome to the Playstation Community Forums. 

 

Try restarting your PS3 and if that doesn't work, call Sony.

 

PHONE 800-345-SONY


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