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Jun 27 2013
By: lsu7755 First Son 1 posts
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(multiple credit/)Debt card charges

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4 replies 443 views Edited Jun 28, 2013

I was charged twice for 2 5.00$ purchase on my account. The amount of 5.00 was charged at 1:20 am And 1:23 am. I DID NOT MAKE THIS CHARGES. Look on my account and you can see. I need a refund and if this happens again, I will never use it again

 

Edit: updated topic title to reflect content

U--J

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First Son
Registered: 06/27/2013
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Sony charged me twice for one 3-month period of PS Plus

Jun 27, 2013

I am currently in another country and do not have any means of calling Sony. How do I contact someone to have them fix this error?

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Ghost of Sparta
Registered: 03/14/2007
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Re: Sony charged me twice for one 3-month period of PS Plus

Jun 27, 2013

http://us.playstation.com/support/contact_options/index.htm

 

There is a link for live chat.

Contact PlayStation Support
Chat with a PlayStation Specialist 
Mon - Sat, 6:00AM - 10pm , Sunday 8am-8pm Pacific

Consumer Services and Technical Support____ 1-800-345-7669
Mon - Fri, 8:00AM - 8:00PM Pacific
Sat, 7:00AM - 6:00PM Pacific
Sun, Closed

Playstation Network Accounts and Billing Support____1-877-971-7669

Playstation Forums Support MVP. I do not work for Sony. Just a helpful gamer.
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Lombax Warrior
Registered: 12/01/2012
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I got double charged!!

Jun 28, 2013

I just purchased Magic 2014 and had a a dollar something on my account. But it charged me 8.93 dollars twice and is showing up on my bank statement. What should i do and is this just a common problem people are having?

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Hekseville Citizen
Registered: 06/30/2012
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Re: (multiple credit/)Debt card charges

Jun 28, 2013

This is a known issue: https://support.us.playstation.com/app/answers/detail/a_id/4991


Hope this helped!

Keep on gaming!!!
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