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Aug 30 2013
By: kevedeliamas First Son 2 posts
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invalid card code

3 replies 186 views Edited Aug 30, 2013

Hi i bought a us psn prepaid card and ive been trying to redeem it but it always shows that its invalid i cant add funds in my wallet. And i have checked that the code is correct. Please help.

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MVP Support
Registered: 04/12/2010
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Re: invalid card code

Aug 30, 2013

Take the card back to where you bought it and ask them to verify that it was activated properly.  Only they can help you.

** Use a unique password for your PSN ID - one you don't use anywhere else **
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First Son
Registered: 02/08/2013
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Re: invalid card code

Aug 30, 2013

How do i know if its activated properly?

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Re: invalid card code

Aug 30, 2013

They have to check on their system - the vendor has to be linked in to the SONY system in order to activate/check cards.  I don't know of a way for you to check yourself, other than entering the code to redeem it, which obviously is not working.

 

You could also call SONY to see if the code was activated.  Click on "Contacting Support" in the lower left of any forum page.

** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear **

”Signature-1.jpg”
MVP Terms and Conditions ________________(=^‥^=)________________ Forum Rules of Conduct
========== SONY Customer Service 800-345-7669 or Link to Live Chat ==========

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