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May 18 2013
By: DJ-Fizzy First Son 1 posts
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help, My ACC got stolen...

1 replies 98 views Edited May 18, 2013

Please help my account got stolen and the person changed the email

so i dont think there is anyway i can get it back without SONY help

am using this my second account to post this

i cant find PSN support email address and i cant call the phone number from my country though

any help please.

Thanks in advance.

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Re: help, My ACC got stolen...

[ Edited ]
May 18, 2013

DJ-Fizzy wrote:

Please help my account got stolen and the person changed the email

so i dont think there is anyway i can get it back without SONY help

am using this my second account to post this

i cant find PSN support email address and i cant call the phone number from my country though

any help please.

Thanks in advance.


Welcome to the PlayStation Community for the USA.

 

Accounts don't get 'stolen' or 'hacked', in fact it is VERY difficult to 'steal' or 'hack' a PSN  Account without first having the password, either because it was so easy to guess, because you game-shared or because someone else who has access to your PS3 game-shared or gave out the password, so, accounts don't get stolen.

 

Have you gone into your account to try to change the password, if not do so now.

 

Sony USA cannot be contacted by email anymore, there is a telephone number or a 'live chat' option, I have supplied the number for Sony customer support USA is below & the link to 'Live Chat' is in in my signature if you prefer that.

 

You will have to be able to prove to Sony ownership of the account, if you're able to do that you should get your account back.

 

Good luck!

 

Phone Icon

 

PHONE 800-345-SONY
Mon - Sun 6:00AM - 10:00PM Pacific

 

BRIT-KO

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