I purchased a COD BO map pack, i downloaded & installed it, after some time i stopped playing this game as the newer MW3 came out, which i wasn't keen on, therefore i went back to BO, i noticed i still had 2 out of the 3 map packs i had paid for. so i instantly proceeded to my download list and the purchase i had made for this game had been completely removed. I have not deleted this as it would have completely removed the other 2. How can this be fixed so i can use the DLC i have purchased ?
The cases or manuals of most games have contact information for game support. Either a telephone number or website. Both are usually free to use. For Black Ops...
Or you can call SCEA at 1-800-345-7669.
Head to the listing for the DLC directly in the store instead of your downloads list. It seems that other people are seeing this as well (stuff not on their d/l list) but it is showing up as purchased on that product's page in the store. From that page you should be able to just download it again.
Ex-PlayStation Network Senior Community Manager
Sony Interactive Entertainment America