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Oct 30 2013
By: humanantagonist First Son 1 posts
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battlefield 4 digital version freezing on spawn and connection issues.

20 replies 1716 views Edited Oct 30, 2013

I played for about 5hours before this started happening. But now everytime I attempt to spawn in a match online I experience instant freezing. I freeze instantly the moment I deploy.I also have really odd and seemingly random connection issues.  Only when attempting to join games.  It will find a game then get stuck on "joining server" for a little while and then fail. But the problem isn't my connection, i'm on University internet with my ethernet cable, and it's a very good and stable connection. I also don't have these connection issues with other games.

 

I've re-downloaded the game, i've messed around with the settings a bit, and i'm about to wipe my save utility. (I'd really rather not do this)

 

I want to know if anyone at least has this issue other than me, i've done some digging around and can't find anyone else having this issue. This is the digital version, no disk.  I understand that there probably isn't a fix for it. But is this issue at least being looked at? 

I also understand that this is the day after release and there will be problems, but I paid for this game, this isn't Beta, and I pretty much bought Battlefield 4 because I wanted a good multiplayer game for my off-time.  If anyone has any news, or fixes or anything, i'd be glad to hear it. 

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First Son
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Re: battlefield 4 digital version freezing on spawn and connection issues.

Oct 30, 2013
mine freezes in the middle of a match for no reason. happens about every 45 minutes so you aren't alone. i would like to know if they are fixing this too.
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First Son
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Re: battlefield 4 digital version freezing on spawn and connection issues.

Oct 31, 2013
Same thing here I have the digital version and it freezes all the time at the very beginning on spawn. 

 

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First Son
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Re: battlefield 4 digital version freezing on spawn and connection issues.

Oct 31, 2013

I played BF4 (I have the Disc) most of the day on 10/29/13 no problems although I did freeze twice - much like it did in the Beta version.  Yesterday I played for about 4 hours then at about 1pm est it froze up.  So reboot no problem, into game no problem, I was at the deploy map and talking to my game buds and spawned.  About 2 seconds after I spawned I froze again.  So reboot, etc, same problem.  So I started trouble shooting - different WiFi souce, deleted game data file, restored PS3 to default settings, checked to see if PS3 was too hot (no), finally went online to EA help and they walked me through pretty much the same thing I had already tried no luck. Continues to freeze at spawn. After 4 hours of trying I did a quick rebuild of the PS3 thinking the s/w may have got hammered somehow.  I lost all game data (which was a bummer) and the end result was the same.  The EA help folks said they had no info on this problem but would "let me know" when it was fixed.  I asked if anyone else has this problem and he evaded the question.  I then expressed my disappointment in not being able to play the game but pretty much fell on deaf ears. I did find out that if I eject the disc after a freeze and reinsert it the system will reboot which I thought a bit strange.  I can't believe the problem is with the Disc since my buds (I logged on multiple times during troubleshooting and they were playing no problem and I told them my issues) and they had no problems.  I then talked to some folks and they indicated that EA is running BF3 and BF4 off of the same servers (not sure if this is true) and the freezing may be an issue with screen refresh due to overloaded servers.  Again not sure so today I logged in (about 10 minutes ago 10am est) and if froze again at the spawn.  So I am pretty much stuck.  Ironically I had ordered 3 copies of BF4, one I picked up at gamestop and two I got online at gamestop but they won't be delievered till 11/4.  When I found out about that I hit the roof.  I had planned on popping one of those discs in to make sure it was not a disc issue.  So I unloaded on gamestop and my recommendattion is to never, never buy a new game from gamestop online and to be honest I am so mad that they are too stupid to realize that if you order online you expect it delievered on opening day that I will never buy another new game from them.  I will get it from walmarts or best buy.  Anyway back to the problem if anyone knows what is going on please let us know.  And I hope EA is reading this as well and does the right thing and tell us what the problem is and quit leaving us hanging.  Game ON - but not with GAMESTOP!!

 

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First Son
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Re: battlefield 4 digital version freezing on spawn and connection issues.

Oct 31, 2013

Ok I called EA tech support and he indicated that they think (they are still troubleshooting) that staying with default load out allows those that are freezing up to play.  However after we did some troubleshooting it appears that the field upgrade may be causing the issue (at least for me).  I had unlocked shadow and indirect field upgrade for the support kit.  After turning on the shadow upgrade I started freezing but I was able to spawn ok today.  I turned on indirect field upgrade and that caused me to ffeeze.  So it appears that at least for me staying with shadow or offensive does the trick. I will say that calling and talking to the tech was much better than online chat.  Pass this info on and if you notice something more that will help them call and let them know.  Right now they do not know what is causing the problem so it is hard to fix. 

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First Son
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Re: battlefield 4 digital version freezing on spawn and connection issues.

Nov 1, 2013
Dear Ding Elbarry,

Thank you for contacting Electronic Arts. It was a pleasure to assist you with Battlefield 4. As we discussed, the issue of the game not working while attempting to use the Support class is a known issue we are working to resolve as quickly as possible. I did collect some vital information about your Support class setup and the little bit of testing the game out with other class's which seems to confirm the issue.

I am forwarding this over to our specialists who is using this data to track down the problem. Please be sure not to close or cancel this case. If you do need further assistance or have an inquiry make a new case and refer to the case number below when speaking with the agent. This will allow him to look at the case without disturbing it.

I thank you for your patience and hope this is resolved soon for you.

Regards, William N. EA Customer Experience
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First Son
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Re: battlefield 4 digital version freezing on spawn and connection issues.

[ Edited ]
Nov 1, 2013

Same here mine freezes up 1.5 seconds into the spawn,  but I have a game disk ,I thought it might be a bad disk ,so I returned for new game disk and it  still does it, reset router and still the same.freezes up 1.5 seconds into the spawn , last night contacted EA And they gave me a case number,I see there are a lot of people with this problem, but  who knows when it will be fixed though.. This really stinks.. You pay all this money for a games only to have it crash over and over, seems like they rushed to get this game out before they worked out all the bugs, and we the gamers are the ones who pay for it...I will think twice now before I fork out $59.00 for the game and another $50.00 for the premium . A lot of money for to many problems !!!!! {psn} RadRon

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First Son
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Re: battlefield 4 digital version freezing on spawn and connection issues.

Nov 1, 2013
Happening to me now since i unlock c4 for support..
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First Son
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Re: battlefield 4 digital version freezing on spawn and connection issues.

Nov 1, 2013

Turn off indirect fire in field upgrades. Problem sovled for support freezing.

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First Son
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Re: battlefield 4 digital version freezing on spawn and connection issues.

Nov 2, 2013
It has frozen every time I attempt in the past 10 minutes I get deployed and it freezes. I don't even have the old ps3.
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