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Apr 13 2012
By: lilpd24 First Son 25 posts
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Zip code changed! Need help!

8 replies 700 views Edited Apr 13, 2012

I'm having trouble getting my debit card 2 work? It may be due 2 the change of my city's zip code. When I enter my new zip code it says it's not a real address. How can I get my new zip code added? Thanks

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MVP Support
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Re: Zip code changed! Need help!

Apr 14, 2012
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First Son
Registered: 08/01/2009
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Re: Zip code changed! Need help!

Apr 14, 2012

Seems like ur looking 4 a fight BRIT-KO! I just need help on my issue. I deleted my messages from this post: http://community.us.playstation.com/message/37609137#37609137 because I received a reply from Joystick_Warrior (PlayStation Home Support) helping me on a issue I had in this post: http://community.us.playstation.com/message/37605748#37605748. Since u where commenting on the error that I made, posting in the wrong location of the forum. I decided 2 make a new post, without any interference of what was said in that last post. 2 insure I would receive help on my Zip Code issue. With no blockage, but It seems like ur taking this 2 personal. This is a support forum, why reply no support on my issue?!?! Did I make another error regarding this new post?

I think it would be wise on my part 2 just contact mochuuu (PSN Community Manager) on my issue.

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Lombax Warrior
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Re: Zip code changed! Need help!

Apr 14, 2012

did your bank actually change your billing address / or is it still with old zip code /

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First Son
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Re: Zip code changed! Need help!

Apr 15, 2012

The city that I live in is growing, so the postal service changed the zip code from 75034 to 75033 in my area. So all my mail has change 2 the new zip code (75033). As did everyone else who lives in my area of course lol.

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Lombax Warrior
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Re: Zip code changed! Need help!

Apr 15, 2012

i understand what ur saying however forwarding done by postal service may still allow you to recieve mail regaurdless of what bank has due to recent change / call bank and make sure everything is up to date / also the ps3 may not recognize the new zip / wait for an update and it may work itself out /

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First Son
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Re: Zip code changed! Need help!

Apr 15, 2012

That's the problem; the PS3 doesn't recognize the new zip (75033) because it’s a new Zip code. It would have 2 be added to their database I presume… Now when I use my old zip code (75034) with my new debit card, I get this error message “The credit card information is not valid. Please check you entries carefully”. But when I change my address to the new zip code (75033) I get this error message, “You must enter a valid address. Please check you entries carefully”. 

My last debit card worked on the PS3 with the old zip code, but now that card has expired, I’m trying 2 uses my new debit card. I presume ur debit card would have 2 match ur banking address in allowing ur card 2 go through.

I must stress since I’m unaware of PSN updating targeted areas, I want someone from the community support team 2 contact me regarding this post, I still need some clarity if an update can solve my problem.

Thanks DiabolicAddict for replying 2 my post & giving me helpful information towards my issue. Great reply!!

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Lombax Warrior
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Re: Zip code changed! Need help!

Apr 15, 2012

any time glad i could help out, i believe a new update is going down monday /

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First Son
Registered: 05/18/2013
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Re: Zip code changed! Need help!

May 18, 2013
Did you ever get this resolved with Sony? Please let me know I'm in the same town!
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