I'm having trouble getting my debit card 2 work? It may be due 2 the change of my city's zip code. When I enter my new zip code it says it's not a real address. How can I get my new zip code added? Thanks
Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
Live Chat Available Mon-Sat 6am-10pm PST & Sun 6am-8pm PST
Seems like ur looking 4 a fight BRIT-KO! I just need help on my issue. I deleted my messages from this post: http://community.us.playstation.com/message/376091
I think it would be wise on my part 2 just contact mochuuu (PSN Community Manager) on my issue.
The city that I live in is growing, so the postal service changed the zip code from 75034 to 75033 in my area. So all my mail has change 2 the new zip code (75033). As did everyone else who lives in my area of course lol.
i understand what ur saying however forwarding done by postal service may still allow you to recieve mail regaurdless of what bank has due to recent change / call bank and make sure everything is up to date / also the ps3 may not recognize the new zip / wait for an update and it may work itself out /
That's the problem; the PS3 doesn't recognize the new zip (75033) because it’s a new Zip code. It would have 2 be added to their database I presume… Now when I use my old zip code (75034) with my new debit card, I get this error message “The credit card information is not valid. Please check you entries carefully”. But when I change my address to the new zip code (75033) I get this error message, “You must enter a valid address. Please check you entries carefully”.
My last debit card worked on the PS3 with the old zip code, but now that card has expired, I’m trying 2 uses my new debit card. I presume ur debit card would have 2 match ur banking address in allowing ur card 2 go through.
I must stress since I’m unaware of PSN updating targeted areas, I want someone from the community support team 2 contact me regarding this post, I still need some clarity if an update can solve my problem.
Thanks DiabolicAddict for replying 2 my post & giving me helpful information towards my issue. Great reply!!