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Jul 11 2013
By: Jamieiscool1000 First Son 2 posts
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Wrong email/sign in id

4 replies 210 views Edited Jul 11, 2013

Greetings,

 

This is my first post here, and I am therefore no familiar where a post like this would belong.  Anyway, I have been wanting to do an update on several of my games that I have, but I am unable to remember my password.  When I went to reset the password I realized that the user name (my email address) was spelt incorrectly and therefore could not receive the reset password instructions.  So, my question is this:

Is there a way to reset the password without having the proper sign id

 

Also, I have been experiencing some sound issues ever since I purchased a new LED HDTV recently and have used an HDMI cable to connect my PS3 to it.  For example, when I play NHL 12, the sound just cuts out as if someone has put it on mute.

 

 

Any help to either of this problems would be greatly appreciated.

 

Regards,

 

Jamie

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I Only Post Everything
Registered: 12/15/2004
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990 posts
 

Re: Wrong email/sign in id

Jul 11, 2013
So you misspelled the email and yet you were able to log into the forums?
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First Son
Registered: 07/11/2013
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Re: Wrong email/sign in id

Jul 11, 2013

No, I created a new account with my correct email address.

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I Only Post Everything
Registered: 12/15/2004
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990 posts
 

Re: Wrong email/sign in id

Jul 11, 2013
Ok. Did you sign into the ps3 at some point?

As for the LED TV issue, what are the sound settings set to?
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Uncharted Territory
Registered: 04/05/2013
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Re: Wrong email/sign in id

Jul 11, 2013

https://support.us.playstation.com/app/answers/detail/a_id/2539/session/L3RpbWUvMTM3MzU2MTkwOC9zaWQv...

 

Here's how to reset your password. You will need to have the birthdate associated with the PSN account and may need to answer other securitg questions.

 

Live chat is available right now, so hurry up.

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