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Dec 02 2013
By: Reekawn First Son 5 posts
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We need an update on the PSN redeem code status please...

12 replies 382 views Edited Dec 2, 2013

On 11/29, the redeem code function on the PS store was disabled and we were given an update the next morning saying they were still working on a fix and don't have an update yet. Well, it's been almost two days since then and some of us have been diligently checking to see if we are yet able to download a game we paid for days ago on Amazon or a similar website. We understand if you are still working on a fix and still unsure when we will be able to finally download the game(s) we paid for but we still need daily updates when a feature like this is disabled.

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First Son
Registered: 12/02/2013
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Re: We need an update on the PSN redeem code status please...

Dec 2, 2013

I agree 100%, I had some $20 PSN vouchers that I could not redeem on the PS3, but I was able to without issue on the PS4, this does not help my inability to redeem PS3 download content though, which is a little frustrating. This issue SHOULD still be listed under PSN on the support section, but it has been updated to "online" and I still can't redeem on the PS3.

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First Son
Registered: 12/02/2013
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Re: We need an update on the PSN redeem code status please...

Dec 2, 2013
Any idea how long is gonna take to solv this?
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Treasure Hunter
Registered: 10/10/2005
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Re: We need an update on the PSN redeem code status please...

Dec 2, 2013

remember yesterday was sunday and mostly every one does not work, hopefully today we will get an update to see how they are doing  be patience Smiley Wink 

wssclanXbox one: Phew Phew Phew.
Ps4:BANG BANG BANG.
Outcome: Xbox One is down call the ambulance"Wii U Wii U Wii U
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Splicer
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Re: We need an update on the PSN redeem code status please...

Dec 3, 2013
we hope so that for today
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First Son
Registered: 08/23/2013
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Re: We need an update on the PSN redeem code status please...

Dec 3, 2013

This is a joke,  no updates for three days,  unable to return codes to retailers, when what they should be doing is providing physical games for those that are waiting. Give us an answer , an update, anything.... This is a big sign of things to come with Sony being unable to build out their cloud infrastructure to support the next generation systems. It will take years to get right and I personally will not be waiting for it.  Ps1-PS3 it's the end of a great run, but these issues AND poor customer service are what kills loyalty 

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MVP Support
Registered: 08/18/2009
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Re: We need an update on the PSN redeem code status please...

Dec 3, 2013

Try this solution it worked for me

 

Go to "Account Management" on your PS3.

Then go to "Redeem Codes"

 

Redeem the code and that it.

             KANE-FIRE

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Treasure Hunter
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Re: We need an update on the PSN redeem code status please...

Dec 3, 2013

KANE-FIRE wrote:

Try this solution it worked for me

 

Go to "Account Management" on your PS3.

Then go to "Redeem Codes"

 

Redeem the code and that it.


what about ps4?

wssclanXbox one: Phew Phew Phew.
Ps4:BANG BANG BANG.
Outcome: Xbox One is down call the ambulance"Wii U Wii U Wii U
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MVP Support
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Re: We need an update on the PSN redeem code status please...

Dec 3, 2013

SGT-Achilless wrote:

KANE-FIRE wrote:

Try this solution it worked for me

 

Go to "Account Management" on your PS3.

Then go to "Redeem Codes"

 

Redeem the code and that it.


what about ps4?


Eh i don't know since i don't have a PS4 but do they have something like that? it could work as well.

             KANE-FIRE

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Treasure Hunter
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Re: We need an update on the PSN redeem code status please...

Dec 3, 2013

KANE-FIRE wrote:

SGT-Achilless wrote:

KANE-FIRE wrote:

Try this solution it worked for me

 

Go to "Account Management" on your PS3.

Then go to "Redeem Codes"

 

Redeem the code and that it.


what about ps4?


Eh i don't know since i don't have a PS4 but do they have something like that? it could work as well.


I though u had one lol 

 

 

and no it dosnt have that option.

wssclanXbox one: Phew Phew Phew.
Ps4:BANG BANG BANG.
Outcome: Xbox One is down call the ambulance"Wii U Wii U Wii U
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