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Jan 05 2012
By: Goldsickle First Son 3 posts
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Trophies Won't Update

4 replies 122 views Edited Jan 5, 2012

I believe somewhere after August, my Trophy information in the Public Trophies page refuses to update new games.

It will update on my total Trophy amount but will not specifically list down the title, Trophies I obtained and progress percentage from any new games I played starting from August.

Is this supposed to be normal?

When I checked the European or Asian version of PSN's Trophy pages, it will display all the latest games & Trophies.

I know I could just check on the PSN of other regions but I prefer the US one because it's easier to link to, if I wanna publicly display them.

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Fender Bender
Registered: 01/25/2009
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Re: Trophies Won't Update

Jan 5, 2012

might want to post in this section http://community.us.playstation.com/community/support/playstation_network

this is the playstation home section.

“Life is like riding a bicycle. To keep your balance, you must keep moving.”
― Albert Einstein
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MVP Support
Registered: 01/09/2010
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Re: Trophies Won't Update

Jan 6, 2012

Welcome to the Playstation Online Community.

This is a known issue that has been ongoing for a number of months now, rest assusred that your total trophy count is correct though.

CMNTY_SIG_MVP_500x100_002B.jpg



Customer Service - 1-800-345-SONY (7669)
Account & billing Support -1-877-971-SONY (7669)
Available Mon to Fri 8am - 8pm PST
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Monster Hunter
Registered: 01/11/2012
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Re: Trophies Won't Update

Jan 11, 2012

Same exact problem. It shows that I've only played 6 games EVER. Very annoying b/c smartphone apps like SparkTrophies sync with the US webpage, rendering them useless. Come on Sony! This has been an issue since mid-summer. You're proving that you care less about your users than even Micro$oft!

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Treasure Hunter
Registered: 06/27/2010
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Re: Trophies Won't Update

Jan 12, 2012

If you really want to view your trophies online you are much better off using a third-party site. You can get to one by clicking my signature below, but there are plenty of others that are completely free and work much better than the Sony site.

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