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Jan 30 2013
By: specht05 First Son 10 posts
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Suspended account and PS+

4 replies 373 views Edited Jan 30, 2013

I am wondering what happens to an account with a plus membership that has been suspended/banned. Plus has an automatic renewal system. If you cannot login to your account what can you do to stop the subscription?

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MVP Support
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Re: Suspended account and PS+

Jan 30, 2013

Aside from canceling the form of payment that you used, nothing yourself.  I would suggest calling Playstation customer support first, and asking if they can take care of the problem for you.

GKP
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First Son
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Re: Suspended account and PS+

Jan 31, 2013

I ended up calling Sony and they helped me out.

 

The rep informed me, if your account is banned, autorenewal for PS+ will be canceled.

 

So heads up anyone holding on to FW 3.55. It will cost your account, PS3, and all the purchased content associated with it.

 

I recommend updating your console!

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MVP Support
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Re: Suspended account and PS+

Jan 31, 2013

I believe gkpama00 suggested calling Customer Service but it's so much better to mark yourself correct right?

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First Son
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Re: Suspended account and PS+

Feb 1, 2013

ne1atall wrote:

I believe gkpama00 suggested calling Customer Service but it's so much better to mark yourself correct right?


Yeah actually. 
Calling customer service is an automatic thought in any occasion. I apreciate gkpamo00's response,  i figured actual Sony employees might respond with a definitive answer.. and by the way buddy the suggestion to call CS doesnt answer my original question. I wouldnt have posted the ANSWER if i wasnt trying to inform others. 
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