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Oct 11 2013
By: Zankukyaku First Son 1 posts
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Sony Enterntainment Network took my money, but transaction unsuccessful?

2 replies 260 views Edited Oct 11, 2013

I recently tried to buy $25 with paypal it said transaction unsuccessful but they still took my money and didn't even add it to my wallet. :/ help please?

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PlayStation Support
Registered: 01/30/2013
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Re: Sony Enterntainment Network took my money, but transaction unsuccessful?

Oct 11, 2013

Hi Zankukyaku,

 

Here's a little bit more information on how PayPal Transactions on the PS Store work

https://support.us.playstation.com/app/answers/detail/a_id/4683/

 

If the transaction was unsuccessful, Sony did not take the funds Paypal offered.  Paypal most likely has the funds held in a pending state that will be re-credited to your account when the tranaction processes as unsuccessful one.

 

To confirm, you can try reaching out to Paypal support as they will have access to your paypal account details.

 

https://www.paypal.com/webapps/helpcenter/helphub/home/

 

Thanks,

U--J

PlayStation Moderation and Support Guy @ www.playstationsupportforum.com
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First Son
Registered: 12/04/2013
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Re: Sony Enterntainment Network took my money, but transaction unsuccessful?

Dec 4, 2013

i have lost 800 kr today i have not been on my playstation, and when i come home i saw there was and transaction on 2x 400 

how can i get it baCK when i did not do it my self? plz help dont wanna loose 800 kr on nothing thx

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