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Feb 08 2013
By: SapphireSonic First Son 1 posts
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Signed out of PSN when a game starts. Error: 80028ED6

7 replies 3356 views Edited Feb 8, 2013

Hey guys. I've recently got a problem on my PS3 i was wondering if any of you can help me fix it.

Yesterday i had a problem with the PSN store. It just froze for a few seconds when i selected it then went to the normal "Playstation store" text then kicked me right out. I looked on Google for solutions and tried basically everything: Changing date & time, updating PS3, re installing the PSN store etc but nothing worked. I also had a issue where i started to play a game but it signed me out of PSN just before the title screen of the game showed up and i would get a error code: 80028ED6. Today when i went back on my PS3 the PSN store was all of a sudden working again but i still have the PSN signing out error. I don't think it's my internet connection since i went to connection test and everything was just fine. 

Is there a way to fix this or would a system restore fix the problem if no other solution works? 

Thanks if you can help. 

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First Son
Registered: 02/20/2013
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Re: Signed out of PSN when a game starts. Error: 80028ED6

Feb 20, 2013

I have been having this problem as well for about a week and a half now. I also have reset my router, i did  have a system update that my ps3 failed to inform me about that i did manually through system update menu on the XMB, which was reportedly one of the problems as well. I have not tried doing a system restore yet. If anyone has any information about this please inform me as well.

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MVP Support
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Re: Signed out of PSN when a game starts. Error: 80028ED6

Feb 20, 2013

Error code 80028ED6 stand for

 

80028ED6: Issue connecting to patch server

  • Exit and attempt to load the online title again.
  • If the online title does not launch, try connecting at a later time.

source: https://support.us.playstation.com/app/answers/detail/a_id/4093/kw/80028ED6

 

Assuming that previously you had no issues downloading game patches and updates and this issue started int he last two weeks then I would go ahead and report this to the mother ship.

 

PHONE 800-345-SONY
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First Son
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Re: Signed out of PSN when a game starts. Error: 80028ED6

Mar 1, 2013

Yea i have read what the error means from numerous sites, and thought i had fixed the problem thinking it was my anti-virus firewall blocking my ps3 from connecting to check for updates. I first shut off the firewall and it worked for a couple days then returned to kicking me off and giving me that error again. Then i replaced my anti-virus with a new one and that worked again for a couple days and again its back to kicking me off and giving me that same error 80028ed6. My next step i guess is to replace my router/modem i have even though it is barely a year and a half old.

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First Son
Registered: 04/27/2013
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Re: Signed out of PSN when a game starts. Error: 80028ED6

Apr 27, 2013
I'm having the same problem. I tried restarting my PS3, I even tried recovering my system. Nothing's working.
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PlayStation Moderator
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Re: Signed out of PSN when a game starts. Error: 80028ED6

[ Edited ]
Apr 27, 2013

[Moved from PS3 Support]

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First Son
Registered: 05/01/2013
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Re: Signed out of PSN when a game starts. Error: 80028ED6

May 1, 2013

it started for me today and i thought it was weird because it started before every game.Smiley Sad

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First Son
Registered: 08/15/2014
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Re: Signed out of PSN when a game starts. Error: 80028ED6

Aug 16, 2014

My ps3 started this Monday and I've hard booted it multiple times. Twice it connected, but once I started a game it cut you again.  Not else to try, maybe they want us to buy ps4?

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