Your recent Sale Of The Dead promo had a couple of games I wanted to buy: Dead Rising 2 for $6.99 and Red Dead Redemption: Undead Nightmare for $5 (both prices are with the PS+ discount). I'm positive both games were advertised on the store as being on sale until November 4th, so I put them in my cart last week with the intention to buy them before the sale ended. When I checked my cart later last week prior to adding another sale item (Dead Space 2), Dead Rising 2 and Undead Nightmare had vanished from it and were no longer listed as being on sale. What gives? While looking for an answer, I saw the post on the official PS blog about Dead Rising 2 and Undead Nightmare only being on sale during the "Zombie Week" half of the promo until October 28th, but again, I'm sure they were advertised on the store as being on sale until November 4th. That's very frustrating and misleading.
Thanks for listening.
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Unless you can provide a link to where they were advertised at those prices until the 4th on the store I don't see how you can say it was misleading or misinformation. You made a mistake. It happens.
It may also be a timing issue - the Playstation store runs on Pacific Time - USA.
Many, many people think the update time, release time, deadline for purchasing, etc. is based on their local time zone.
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Not just their local time zone, but they also assume that the sale extends until 23:59:59 on the last day, when the time was not specified. If the time is not specified, then it could be 00:00:01 on the last day, just as easily. In any case, the announcement just stated when the sale was scheduled to end. It isn't a binding legal commitment. Prices can change at any time. There may have been a reason to wait until the last day, but when you do that, you are taking a risk of missing the discount.