For those who have questions or are experiencing issues with the Music Unlimited or Video Unlimited services on the PS3, you can get official support here: SEN Forums for Music Unlimited & Video Unlimited
Here you can view recently discussed topics or ask questions yourself.
Feel free to browse the FAQ for any commonly asked questions.
Visit the SEN account support page for issues with your SEN account.
We hope that Support can help make your Video and Music Unlimited experiences even better.