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Jul 31 2013
By: herminahermina First Son 4 posts
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Regaining downloads after replacement

6 replies 180 views Edited Jul 31, 2013

I recently had to send my deck in for repairs, which ended up in them sending me back a completley wiped HD.  I got it back up and running, but now I cant access my BF3 Premium downloads.  There is no download history for me in the playstation store.  Any idea how to line this out?

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MVP Support
Registered: 01/09/2010
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Re: Regaining downloads after replacement

Jul 31, 2013

herminahermina wrote:

I recently had to send my deck in for repairs, which ended up in them sending me back a completley wiped HD.  I got it back up and running, but now I cant access my BF3 Premium downloads.  There is no download history for me in the playstation store.  Any idea how to line this out?


I find this surprising, so long as you are logging in with the same PSN ID & pasword you used on your previous PS3 then your download list should be intact.

 

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Uncharted Territory
Registered: 03/12/2013
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Re: Regaining downloads after replacement

Jul 31, 2013

did you activate the replacement PS3 under you PSN ID?

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First Son
Registered: 06/28/2013
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Re: Regaining downloads after replacement

Jul 31, 2013
Yeah I did, got me all signed into the network and all, but no download history
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Re: Regaining downloads after replacement

Jul 31, 2013
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First Son
Registered: 06/28/2013
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Re: Regaining downloads after replacement

Aug 4, 2013
Still nothing. Not sure who I should call about this one. Any ideas?
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MVP Support
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Re: Regaining downloads after replacement

Aug 4, 2013

Then you're not logged in with the account that downloaded them originally. Try calling customner service at 1-800-345-7669 or use the "Contact Us" link at the bottom of this page.

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