Reply
Dec 06 2013
By: nombots First Son 8 posts
Offline

Purchased items not showing

5 replies 190 views Edited Dec 6, 2013

PS, i have purchased costumes for my character in The Last of Us but it didn't appear in-game, i've tried to download a hundred times and it still didn't work, I request a full refund 

Message 1 of 6 (190 Views)
Reply
0 Likes
MVP Support
Registered: 04/12/2010
Online
15691 posts
 

Re: Purchased items not showing

Dec 6, 2013

nombots wrote:

PS, i have purchased costumes for my character in The Last of Us but it didn't appear in-game, i've tried to download a hundred times and it still didn't work, I request a full refund 


This isn't "PS", this is a public forum of Playstation users just like you.  Nobody here can issue you a refund.  We can try to help with your issue.

 

Are you trying to download directly from the PSN Store or are you downloading in game?

** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear **

”Signature-1.jpg”
MVP Terms and Conditions ________________(=^‥^=)________________ Forum Rules of Conduct
========== SONY Customer Service 800-345-7669 or Link to Live Chat ==========

Message 2 of 6 (184 Views)
Reply
0 Likes
First Son
Registered: 12/06/2013
Offline
8 posts
 

Re: Purchased items not showing

Dec 6, 2013

I downloaded it from PSN

Message 3 of 6 (179 Views)
Reply
0 Likes
First Son
Registered: 12/06/2013
Offline
8 posts
 

Re: Purchased items not showing

Dec 6, 2013

btw my "PS" was Playstation lol

Message 4 of 6 (173 Views)
Reply
0 Likes
MVP Support
Registered: 04/12/2010
Online
15691 posts
 

Re: Purchased items not showing

Dec 6, 2013

nombots wrote:

btw my "PS" was Playstation lol


I know.

 

As for your purchases, once downloaded they should show up under your "Games" tab with a "bubble" around them.  If you select the item then hit "X" it should install them.  To recap, it's a three-step process:

 

1. Purchase

2. Download

3. Install

 

Only then should you look for them ingame.

** Use a unique password for your PSN ID - one you don't use anywhere else **
** Engage brain before putting mouth in gear **

”Signature-1.jpg”
MVP Terms and Conditions ________________(=^‥^=)________________ Forum Rules of Conduct
========== SONY Customer Service 800-345-7669 or Link to Live Chat ==========

Message 5 of 6 (167 Views)
Reply
0 Likes
First Son
Registered: 12/06/2013
Offline
8 posts
 

Re: Purchased items not showing

Dec 7, 2013
I downloaded and it installed automatically, i also tried redownloading them all and it still didnt work, my game is disc not digital
Message 6 of 6 (158 Views)
Reply
0 Likes